2/17 firmware update installed, but when I look in Device Manager in the firmware section, I get Code 10

Anonymous
2016-02-20T02:36:42+00:00

Split from this thread.

You may THINK that you have the updates installed but you may NOT:

BUT:

I tried reboots, re-installs, and everything else, but the updates fail to start.

Surface | Surface Book | Power and battery

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  1. Anonymous
    2016-02-21T06:50:51+00:00

    What is the firmware version shown in the boot-up BIOS screen?

    Can you please write it down or take a photo?

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  3. Anonymous
    2016-02-20T15:08:15+00:00

    I am running Win 10 Pro, Version 1511 OS Build 10586.104 and have the exact same problem following Feb 17 update.

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  4. Anonymous
    2016-02-20T06:37:50+00:00

    I have 3 SBs: 2 run Win10 Enterprise Build 10586.104.  These two have the problem with getting the firmware update to install.

    The third one Win 10 Pro also 10586.104.  This one installed and started fine.

    Hope this helps.

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  5. Anonymous
    2016-02-19T20:05:54+00:00

    Hi ReSurfaceMan, can you let me know what your version of Windows is. Run winver and let me know what it says there for your version and OS build. Can also see this through Settings> System> About.

    Thanks,

    Greg

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