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Split from this thread.
Surface pro 4 display adapter error, "Display adapter igfx stopped responding and has recovered", event id 4101. Seems to be only when running Edge.
What date is on the current driver??
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi All,
We released an update on 2/17/2016 that addresses this issue.
We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.
To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.
Thanks,
Josh
Hi
I suspect devices racing to awaken are interfering with each other. Leaving WiFi on during sleep (settings > system>power & sleep), which I set yesterday, seems to have fixed the black screen on "awakening" problem I have been having on my surface pro 4. (Of course sleep, under the balanced power scheme, consumed up to 23% of battery capacity this way).
WiFi set off during sleep used to reconnect after sign-in and startup. Updates installed in January changed this so that it was on by that time.
Since I've still gotten the MTConfig errors sometimes and also distributed COM errors and warnings on Kernel-PnP: WUDFRd failing to load for device ... and ACPI: EC returned data when none was requested, that were also being reported in the 'System' event log, inelegance remains. However, my screen isn't black and I don't have to force shutdown and reboot to wake the Surface.
Hope this helps
K
Try a two button reset
Step 1: Swipe in from the right and tap or click Settings, tap or click Power, and then tap or click Shut down to shut down Surface. If you can’t shut down Surface normally, press and hold the power button on your Surface for 30 seconds.
Step 2: After Surface turns off, press and hold volume-up button and the power button on your Surface at the same time for at least 15 seconds, and then release both.
The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds.
Step 3: After you release the buttons, wait 10 seconds.
Step 4: Press and release the power button again to turn your Surface back on.
if this does not work, you will need to exchange it.
Basically my point is with current SSD's you don't need to worry about these kinds of things. But yes, hopefully will be resolved early next year as mentioned.
"hibernate would destroy my SSD in a few months", um no it would not. The Surface Pro 4 contains a Samsung PM951 SSD which has a 1.5 million MTBF rating. So, unless you plan on keeping your Surface for a 100+ years I would say, Hibernate it and don't worry about it.
Hi, seeing you didn't respond with the details, I decided check it out. Before you begin to misinform people online, people should know what MTBF really means:
http://www.hardcoreware.net/mtbf-ssd-what-does-it-mean-for-you/
That basically states that this is the number of days a device's SSD will fail in, and basically, 150-200 is the standard before a number of them fail. Sad.
Regardless, I go back to stating the same: hibernation will incur more read writes than your ssd can stand if you do this for years. Once again, 4gb writing 5 times a day = 20gb of writing to the ssd. 7 days a week 140gb a week. 1 month = 560gb, that's more than half a terabyte JUST to sleep the darn thing! Over the course of 1 year 6,720 gigabytes or 6.7 terabytes... This isn't YOUR usage of apps, data, downloads, etc. This is "sleeping" or "sleep substitute".
I really hope MS fixes this soon. But once again, even with that usage, your device will be ok for years and years. Most modern SSDs, and the one included in the SP4 is very modern indeed, last for hundreds of terabytes :)
