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This phone is a pos by all standards. 1 my screen freezes and turns green and flashes which is a common issue. 2 after the update it faces and rotates the wrong way so yah no more having it sit like it used to. 3 no 5g....really...... come on.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey Tom. Has any solution been found to the green screen problem? I purchased my Surface Duo from US and took it to India , and now the phone is practically unusable because of the green screen issue. I cant return it as Microsoft is not allowing for a return in India and I dont know anyone in US to ship it to, plus the courier charges are really high.
Would be great if you could tell me how to solve this issue or help me get a replacement in India
Regards,
Ankit
On my 5th one right now. It's a trash product. So instead of giving me a refund you would rather keep sending me new ones due to the trash product
Send it in. That's the only solution
Your right, however I was assuming it was 5g since I dunno 99%of phones that had come out as of recent are all 5g. On my 3rd one and yet more issues. Now this one the screen is unresponsive anytime I'm on a call.
On my 3rd one and nonstop issues. The phone is a pos. If it's not one thing it's another. Now screen is unresponsive anytime I'm on a call.
