Surface Laptop 3 Faint Buzzing Sound

Anonymous
2019-10-23T21:50:20+00:00

Hello,

I’ve got the i5 8GB Surface Laptop 3 (13.5-inch), and today, while browsing the internet, I noticed a fairly faint  buzzing sound coming from under the keyboard. It was faint enough you couldn’t hear it from a couple metres away, and sometimes buzzed continuously, other times buzzed in short repetitive bursts.

It didn’t sound like the fan to me, so I opened up the task manager to see if browsing was straining the computer in some way.

I have updated the computer completely, but the buzzing persisted.

Is this a normal electronics problem? Is it actually just the fan? Or is it possibly a defective unit?

Edit/Update:

I took the device into the MS Store today to see if there was something wrong. The staff took it into the back and tested it. They found increasing the computer's workload caused the sound to increase and described it as a popping static-y sound. They replaced the device and I have a new one now. Unfortunately, I've found through usage that this one is also making the sound. I am waiting to see if a firmware update reduces the noise since it seems pervasive across the devices.

Surface | Surface Laptop | Install and update

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  1. Anonymous
    2021-04-13T03:01:06+00:00

    Hey guys what windows 10 build are you on? I'm on version 20H2 and I get the buzzing sound. When I add the registry line and reboot my surface as suggested in an earlier post, it resolves the issue. When I remove the registry line and reboot the sound comes back.

    Does anyone not have this issue on their surface laptop 3? If you don't which build are you on?

    I'm willing to roll back to a previous build if it resolves the issue.

    If you google the registry line:

    "HKLM\System\CurrentControlSet\Control\Processor /v Capabilities /t REG_DWORD /d 0x0007e066"

    you will see others with non Microsoft laptops that have the same issue like Asus users. I believe a new future Windows build or an older build might resolve this issue. What do you guys think?

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  2. Anonymous
    2021-03-31T12:08:41+00:00

    Can the fan break cause of that?

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  3. Anonymous
    2021-03-31T10:00:19+00:00

    Hello,

    Don't worry about your device, what's dangerous is this noise can make you lose your sanity.

    Regards.

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  4. Anonymous
    2021-03-30T10:53:56+00:00

    Hi Guys,

    I've always appreciated the good quality of Surface laptops so I decided to purchase a new Surface Laptop 3 in the autumn of 2019 directly from the online Microsoft Store.

    I did not realize the weird noise from the beginning but when I did that, after 3 months I believed it's nothing serious.  But hearing that weird noise more and more and seeming to be an electric noise I requested a device replacement on my Microsoft account.

    Once I got the replacement I was very happy figuring out that it looks like a new/improved version because it was way heavier than the first one. So when I held it in one hand it did not make the same mechanical noise of plastic like it was with the original device, so obviously some plastic parts have been replaced with metalic parts. So I definitely hoped that also the issue with the weird electric noise will be solved now.

    But that was not the case, time by time I realized that the electric noise hears almost permanently also on the replacement device.

    I contacted Microsoft by chat and  by phone a couple of times and they always said the same thing, that they are not aware of this issue at all and the only thing that they can do is to offer me a second free replacement since my device is still in warranty period. I insisted to them that this looks like a general issue and I want to be fully refunded but they did not accept that. So I decided to not accept a new replacement because I definitely believe that the 3rd laptop would have the same issue and will be even older than what I have now.

    I've read all the discussions here on this topic but I could not figure out whether this noise could become dangerous.

    Does anybody know whether this noise is dangerous?

    Could it provoke any damage to the device's hardware or even worse, could it make the device to explode?

    Many thanks in advance for your replies!

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  5. Anonymous
    2021-03-27T12:59:40+00:00

    Go home!!!!

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