Surface Book 2 throttles excessively, often down to 0.4 GHz

Anonymous
2018-05-30T14:41:18+00:00

I've recently purchased a 15" Surface Book 2.

When compiling large projects in Visual Studio 2017, I find that the processor often throttles excessively, often down to 0.4 GHz. As a result, compilation takes several times longer than it does on my 5 year old MacBook Pro. 

The Core Temp app shows that the CPU at this point is at 50-55 degrees Celcius or so.

The following question touched upon this problem, but the proposed solution did not work for me:

https://answers.microsoft.com/en-us/windows/forum/windows\_10-performance-winpc/cpu-clock-speed-sometimes-capped-at-04ghz/315d06ac-a40a-41f8-8314-b370f8b51618

Any ideas on how to fix this?

Thanks.

T

Surface | Surface Book | Power and battery

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  1. Anonymous
    2019-08-19T13:00:52+00:00

    This does not work at all.

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  2. Anonymous
    2019-06-29T21:24:54+00:00

    I'm on my 4/5th Surface Book 2. Overactive throttling is on all of them. Behaviorally I've learned that you can change the power profile for temporary relief. Keep the battery icon in your tray, click and switch the power mode from recommended to better performance then back. This will "trick" the device from under-throttling on ambient temperature.

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  3. Anonymous
    2019-06-29T18:31:21+00:00

    我确认，我已经测试了我在论坛上找到的所有内容，我的SB2-15仍然会限制回到0.4 GHz。我只是不知道该怎么办，非常沮丧！有解决方案吗 去惠普还是戴尔？3K钱怎么样？我成功地使用它作为音乐和视频站已经1年了一个月......繁荣:-( ****更新。

    I have solved the problem，update your nvidia drive...on nvidia.com...简单来说就是在官网上下载最新的英伟达驱动。

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  4. Anonymous
    2019-06-29T17:02:29+00:00

    I confirm, I've tested all I found on the forums, my SB2-15 is still throttling back to 0.4 GHz. I just Don't know what to do, very disapointed ! Any solutions ? Going to HP or DELL ? What about the 3K bucks ? I was using it for 1 year as Music and Video station successfully and  since one month … boom :-( **** updates.

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  5. Anonymous
    2019-05-22T16:56:03+00:00

    Yes if it was actually overheating, IMO these devices are giving false positives and throttling down on minimal use a 3k dollar laptop should not overheat when your looking at your email.  Doing Zhan's suggestion has at the very least allowed me to work until Microsoft address this issue which i'm not holding my breath for.

    my concern is the fan isnt even coming on when the lid is closed. i think it will overheat/damage the hardware if it has zero cooling.

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