Surface Book 2 throttles excessively, often down to 0.4 GHz

Anonymous
2018-05-30T14:41:18+00:00

I've recently purchased a 15" Surface Book 2.

When compiling large projects in Visual Studio 2017, I find that the processor often throttles excessively, often down to 0.4 GHz. As a result, compilation takes several times longer than it does on my 5 year old MacBook Pro. 

The Core Temp app shows that the CPU at this point is at 50-55 degrees Celcius or so.

The following question touched upon this problem, but the proposed solution did not work for me:

https://answers.microsoft.com/en-us/windows/forum/windows\_10-performance-winpc/cpu-clock-speed-sometimes-capped-at-04ghz/315d06ac-a40a-41f8-8314-b370f8b51618

Any ideas on how to fix this?

Thanks.

T

Surface | Surface Book | Power and battery

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  1. Anonymous
    2018-11-03T19:38:46+00:00

    They suggest you to take it away for diagnositc? It is ****ing ridiculous, and DO NOT DO IT to waste your time

    The throttle down to 0.4GHz is completely a software bug, your hardware is fine

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  2. Anonymous
    2018-11-03T19:35:44+00:00

    Yes it is because the environment temperature is low.  if you put a USB2 fan behind the SB2 screen, you can see cpu got a boost

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  3. Anonymous
    2018-11-03T18:18:53+00:00

    I've got a dedicated usb fan for my device but this is my 3rd device. Starting to feel that it might not be ever fixed.

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  4. Anonymous
    2018-11-03T13:54:39+00:00

    Same issue here with the SB2 with i7 and GTX1060.

    Microsoft have offered to take it away for diagnostic/repair, but entirely at my expense.

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  5. Anonymous
    2018-11-03T13:41:25+00:00

    Mine just stopped doing that, i don't know why but now is completely fine and everything works great.

    I don't know if it's because of the weather since now it's a little bit cold (Netherlands)...

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