Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

188 answers

Sort by: Oldest
  1. Anonymous
    2014-11-14T14:34:53+00:00

    Well, it certainly could be fixed. The lines work at a fast speed, so they need to change the way the lines are calculated at a slow speed. I'm guessing its calculating the vector angle based on location to points, so that calculation would need to be changed.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-11-17T20:55:09+00:00

    Same issue here. This is really annoying since the active pen is pretty much the main reason why i bought this device. So please fix this.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-11-19T20:36:47+00:00

    UPDATE:

    I received the November firmware update for my SP3 today, and it did NOT fix the issue, nor is it addressed in the changelog:

    Surface Pro UEFI update (v3.11.350.0)

    • Resolves scenarios where the device will boot to a black screen if McAfee Defense Encryption 7.1.1 is installed.
    • Optimizes the FWPOST time to 3.7 seconds with the fast boot enabled.
    • Prevents situations where system clock loses time when battery falls below 3%.

    Surface Home Button driver update (v2.0.1174.0)

    • Along with the pen update below, this helps prevent scenarios where device may accidentally wake up from sleep while being stored or carried.

    Surface Pen Settings driver update (v2.5.14.0)

    • Along with the home button driver update above, this helps to prevent scenarios where the device may accidentally wake up from sleep while being stored or carried.

    Wireless Network Controller and Bluetooth driver update (v15.68.3066.135)

    • Enables better throughput after waking from sleep and connecting to an 802.11AC network.
    • Ensures Infra scan list is not empty while connected to a wireless display adapter.
    • Resolves an issue connecting to Cisco 1242 access points.
    • Ensures device reconnects properly to a hidden SSID using a 5Ghz DFS channel after waking from sleep.
    • Adds customer-requested functionality to prefer 5Ghz connections when both a 2.4ghz and 5ghz connection are present with the same SSID.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-11-19T21:35:38+00:00

    UPDATE:

    Bugged Surface Support again. I guess that's thirteen times? Anyway, the notified me that the pen jitter firmware fix has been pushed back to 'TBD.' Sooooooooo yeah.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-11-19T21:46:45+00:00

    UPDATE:

    Bugged Surface Support again. I guess that's thirteen times? Anyway, the notified me that the pen jitter firmware fix has been pushed back to 'TBD.' Sooooooooo yeah.

    I think next time is better just to buy the Surface Pro 4 when microsoft release Surface Pro 5. That way all the bugs have been corrected on the sp4 by then.

    Was this answer helpful?

    0 comments No comments