Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2014-09-02T14:40:27+00:00

    I love my Surface Pro 3, but this jitter when drawing slowly is killing me. How could this have been deemed acceptable if the SP3 was also intended to serve artists? I'm not holding my breath for a software fix here, though.

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  2. Anonymous
    2014-09-12T09:49:14+00:00

    Hello MS community

    I noted that there are many issues concerning jagged lines when drawing/writing with the pen. People are discussing calibration and driver issues.

    On my Pen I have notived a very different thing that could be related to all those problems.

    The tip of the pen has a lot of play (around 0.8mm side to side) so everytime the stroke changes direction you get a wrinkle anyway. I'm not able to tighten it up. 

    Can anyone confirm that the pen comes with this play built in, or maybe I have to replace it because mine is just faulty.

    Thanks

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  4. Anonymous
    2014-09-12T15:00:22+00:00

    I am FURIOUS ! I've had a Surface Pro 1, 2 and now the 3. Besides the ridiculous fan noise and massive overheating (I have an i7) the pen experience is so much worse than SP2 and SP1.

    Writing and drawing is an absolute nightmare! The jagged lines make it impossible to have a decent line.

    Not to mention the lag with the cursor.

    What's the point of having the "accuracy" across the entire screen if then the quality/precision of the points is considerably worse, the pointer is lagged, the sensitivity is way too low (I have to press quite a lot on the screen) ??!!

    Seriously it feels like the teams at MS are not consistent at all!! You get very good design for the case, then terrible pen experience, ...

    AWFUL AWFUL AWFUL!!!

    I am so incredibly annoyed (I also had to replace my SP2 twice in the past).

    I switched from 13yrs of Apple products to MS because of the Surface - it has a great potential but looking at the care Apple puts into the details and robustness of their products and the results you get with MSI cant keep feeling foolish.

    Also customer service - located somewhere in India - has no clue on what's going on and have the same level of information/generality you can get by yourself on the website ... but that's another story.

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  5. Anonymous
    2014-09-21T15:32:36+00:00

    I'm experiencing the same issue with my new device, and it is so annoying for drawing that after a week I'm going to return it. Waiting for heavy pen improvements in the SP4.

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