Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2015-11-01T00:12:29+00:00

    Hy g3g3n3, welcome to the club! Some of us have been workong to get microsoft to see this issue for over a year. You are now in the Anger stage, but don't worry, youll pass into the Bargaining stsge soon enough! (Jk!) Seriously, the only way to get MS to take this issue seriously is for enough people to raise a stink over it. Stick with us, and come visit the Reddit /r/surface community sometime. Lots of knowledgeable people over there.

    I'm glad to hear there are clear stages to Microsoft customer anger, perhaps it warrants a new branch of psychology. Do you know if there is ANYTHING in the works to address this defect? I still have time to return my Surface Book.

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  2. Anonymous
    2015-11-01T00:29:59+00:00

    back in September or October 2014 or something someone brought this up in a reddit AMA with the surface team. They said they could fix the issue with a more powerful pen and boosted signal. Well, its been over a year and there's been no sign of this pen. The S3, SP4, and the SB have since come out--the latter two with coprocessors SPECIFICALLY  to enhance pen accuracy--and guess what, issue is still present.

    So basically I think the consensus is that they were full of ****.

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  3. Anonymous
    2015-11-01T01:50:41+00:00

    Thanks for your reply. This needs to happen NOW. Where can I go to complain about this? Is there a forum or somewhere people are gathering around this issue?

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  4. Anonymous
    2015-11-01T02:03:35+00:00

    Here we are! You can see the kind of support service were getting right?

    If you want to actually tell MS you can contact their Surface Support, they'll tell you they'll pass it along to the engineers.

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  5. Anonymous
    2015-11-01T02:15:58+00:00

    The problem is inherent to the n-trig technology. It can't be solved and it will be not.

    If you want a working pen return your machine and buy a surface1, surface2 or wacom companion.

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