Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2014-08-10T00:26:14+00:00

    Hello all

    Thank you for reporting and keeping us up to date on specific details.  We are currently investigating.

    Best regards

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  2. Anonymous
    2014-08-12T19:36:32+00:00

    This has been a common problem ever since the release of the surface. My surface RT did it when I bought it, and amazing this problem persists into the 3rd generation of the devices. I don't get it, sometimes Microsoft is quick to address issues, other times it's like it never actually makes it onto a project list. Same thing applies to the music shutting off every time the monitor goes to sleep... was a problem with first generation, there were complaints, and the problem still persists.

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  3. Anonymous
    2014-08-24T23:42:30+00:00

    unfortunately, my solution was to return the device.  It seems like it is a known flaw with the technology (Ntrig) used in the surface pro 3, and I don't see it being something that can be fixed.  I waited as long as I could, hoping for a patch, but nothing happened.

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  4. Anonymous
    2014-08-25T13:52:12+00:00

    Kevin, Surface RT don't have digitizer pen. So problem described above cannot apply to Surface RT.

    I had no such problem on Surface Pro 2 either.

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  5. Anonymous
    2014-08-25T21:56:02+00:00

    I think the problem must be with the pen. I bought a replacement Surface Pro 3 pen and while there are still some calibration issues (particularly in portrait mode), they definitely aren't as pronounced as they were with the original pen included with my device.

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