Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2015-04-15T02:34:01+00:00

    Thank you, Scott. I had the same experience with my SP3: hovering my palm over the screen prevents the problem from appearing. When you did this test, did you have your surface plugged in or on battery? I suspect that touching the case brought your body's voltage to the same level as the surface, so that's likely part of the issue.

    Back in 2009, I had a Wacom Bamboo USB tablet that experienced very similar problems depending where I was. When I was at college, it was fine, but back home 200 miles away (and 2 miles from strong AM radio towers) I was experiencing severe noise in my handwriting. Touching my computer case or any other piece of grounded metal made the problem disappear entirely. Wacom support wasn't able to resolve my problem.

    I ended up selling my SP3 last week. I got to try out a Surface 3 (the new, non-pro model) at the Microsoft store over the weekend. I compared the handwriting on a S3 to a SP3 in the same store. Compared to my own SP3, the S3 there was much less noisy. I was deliberately drawing slow diagonal lines, small letters, and small circles, and it kept up well. If my SP3 had performed as this device I tested did, I probably wouldn't have ever noticed a problem in the first place. My hope is that MS has incorporated the pen voltage modification in these devices (the one alluded to in the Reddit AMA).

    I'm hopeful that the Surface 3 does actually resolve the pen issue and they incorporate the fix into the SP3.

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  2. Anonymous
    2015-04-19T20:12:36+00:00

    I was wondering when Microsoft is going to fix this. I also test the new surface 3 not the pro model and seems that they fix the issue. At least the lines looked better. Cant still believe that the camera of the surface 3 performs better than the sp3.

    I believe that microsoft is never going to fix the wavy line issue. If its "adjusting some voltage" I don't believe that can be solved with a firmware, its a hardware issue in the circuitry unless they revise the pen to a new hardware version or something.

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  3. Anonymous
    2015-06-03T16:27:54+00:00

    Has anyone tried using Lazy Nezumi when drawing? http://lazynezumi.com

    Does this fix the wobbly diagonal/slow line issue enough to make the Surface 3 (Pro and otherwise) a viable (indeed, robust) art tool?

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  4. Anonymous
    2015-07-01T16:18:12+00:00

    I'm having this same problem. Hoping and praying for an answer. This Surface is a very expensive piece of equipment that I wish I enjoyed using more.

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  5. Anonymous
    2015-07-02T19:34:05+00:00

    I'm having this same problem. Hoping and praying for an answer. This Surface is a very expensive piece of equipment that I wish I enjoyed using more.

    This is never going to be fixed because is a hardware issue not a software issue. If you see the first post its been almost a year since this issue was discovered. I believe the surface 3 not the Pro have the same issue as well.

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