Surface Pro 3 Wavy diagonal lines when inking

That reply from StevieB makes me go mad.

He really told us he still does not understand the problem. This does not have anything to do with rulers. But he tries to point to this as one reason why people see this happen. This is not true.

When you draw -no matter which direction, no matter if straight or not, WITHOUT ruler - you can SEE the tiny dot, which shows where the pen is pointing to - JUMP , or circle around the tip of the physical pen. This jumping is which makes straight lines wavy, as well as circles, handwriting, etc.

Don't even try to pont with your fingers to user's using the pen in a wrong way (rulers) or even the user himself (not able to draw straight lines)...

It seems like he has not tried it yet, or he did not watch the tiny dot jumping away from the tips location.

Either way: I hope the voltage change can help us.

in the mean time surface support swaps out my SP3, as they still seem unaware of the real problem and where it is coming from.

I still have some hope we all have bad copies and the swap will change everything, but is more of a wish than real hope.

I'm pretty sure we are not going to get a pen replacement for free....they may sell us that pen for $60 bucks and they may call it surface pen ultra (for fine details).

Thank you, Jon, for the detailed explanation of the problem we're having. I like your example of trying to render a specific style of font and how the jitter prevents you from doing so. I am not doing illustration and don't need to sell my hand-written work, but I can't stand the jitter I see in my own handwriting; handwriting I've known the character of my whole life.

Thank you, Barb, for pointing us to the AMA. It's heartening that SteveB replied to that question and gave a specific possible solution (increasing pen voltage). I agree with t-work that his answer is frustrating, though; I the cursor dances around the tip of the pen regardless of whether there is a ruler laid on the screen or not.

Unfortunately for me, I bought the SP3 specifically for note-taking. It doesn't seem like the pen voltage fix is coming any time soon, so I have listed it for sale this evening. I will certainly try out the S3 when it arrives, but I'm a bit soured to the product line. I hope the Surface team will give this issue high priority; if it remains unaddressed, I think they'll see many more people complaining in blogs or just selling silently on craigslist.

haha

Thats odd, they still wont recognize the failure. Hard to believe, but obviously true as seen in that statement above..

now to solve the problem I have taken the first two steps,

1. claimed warranty, got a new but still faulty device and

2. sold it for a reasonable price. 

Now for step three: is there any device with pen that doubles as a working alternative?

Any hints are highly  appreciated.

I also wanted to say goodbye to microsoft as a hardware provider and sorry I got a little emotional during discussions, but so much ignorance towards customers and even the pen providers can stress even strong nerves.

thanks to all the fellow users who took a few minutes to post, even If no one at ms ever tried to duplicate...

at least this proofs our point here

I don't want to say that the surface team was simply lying when they said that the problem is the jitter in our hands... but I simply don't believe them:

My 0.1 mm pen rotring inking machine is way more sensitive (even perfectly sentive I would say) that that pen and I can do perfect straight slow lines with it. Even with a one hair brush I can do perfect slow lines with no problem. No jitter at all. Of course with my wacom cintiq I also can perform perfect straigh slow lines. Even more, if the problem really is the jitter in our hands then I don't understand the perfect underlaying reticle that we can see in some SP3 test of several parallel lines. What perfect jitter we have in our hands!

And of course I hardly can see how a more powerfull pen is going to improve the situation at all if the problem is our hands. That excuse is just laugable at best, and near insulting.

This a faulty hardware design that they are selling as a profesional tool for artists when it hardly performs well even for writing.

After returning my SP3 because of the pen jitter I was waiting for the SP4 just in case Microsoft decide to return to the wacom tech. But now I have clear that the SP4 is going to keep the Ntrig pen and its horrible capacitve technology. So I´m just going for the Wacom Companion as the only true alternative for artists.