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I've noticed a problem with my surface pro 3 that I have not been able to work around. When I draw a slow diagonal line, it comes out very wavy and jagged. If I quickly draw a diagonal, it seems ok. Has anyone else seen this, is there a fix for it? seems to happen in every application, so it strikes me as potential hardware.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
thanks for acknowledging the fact in the first place.
So I hope Microsoft has not bought the other company with 200m upfront,
...I should have brought this statement up seven days earlier ....
at least this now explains why there was no intention at all whether from ms nor from ntrig to admit the mis-design before accomplishing the transaction...
dear MS "professionals"
may I ask for the twentieth time?
are you now going to exchange the defective units, or rather fix them via firmware?
Its very disturbing to the customer to ignore the problem just for business reasons, the deal has now taken place, please at least speak up now...
Intermittently since I bought my Surface Pro 3 last summer, I have had problems with very jagged, disconnected, and nearly-unreadable writing in OneNote. My Surface is fully updated, I have replaced the AAAA battery and the pen nib, and I have turned pen pressure sensitivity off, all to no avail. It is becoming nearly impossible to take notes. Here are two snips of some notes I've taken, keeping in mind that this is the most readable I could make this, erasing and rewriting until I could actually kind-of read it. I tried to contact Surface Support, but the site seems to be malfunctioning over the last week. I click on the "chat now" and "request a call" buttons, but nothing happens. I've tried this in several browsers (Chrome, Firefox, and IE). I love my Surface, but I'm really starting to get fed up with this. Please help me resolve this problem.
I've had my Surface Pro 3 i5 since december, and it worked perfectly until recently. Now my lines are wobbly unless I draw very quickly. I can somewhat cope by using smoothing settings in my software like TVPaint, but I used to never have this problem. The wobbles are consistent, they seem to follow a grid. The severity seems to vary though, and I can't figure out why. Please help.
I've had my Surface Pro 3 i5 since december, and it worked perfectly until recently. Now my lines are wobbly unless I draw very quickly. I can somewhat cope by using smoothing settings in my software like TVPaint, but I used to never have this problem. The wobbles are consistent, they seem to follow a grid. The severity seems to vary though, and I can't figure out why. Please help.
Did you try replacing the AAAA batteries?
