Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2014-07-17T13:08:09+00:00

    No unfortunately it's still doing the same thing.  From what I've been reading elsewhere, this is common with n-trig, I'm hoping microsoft has the resources to fix this,but I haven't seen a patch that fixed it yet.

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  2. Anonymous
    2014-07-17T00:02:34+00:00

    Hi eth777,

    Just checking in to see if you were able to resolve this issue.

    Keep us posted!

    We appreciate your feedback and we are always here to help!

    Best Wishes,

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  3. Anonymous
    2014-07-13T01:58:19+00:00

    Hi eth777,

    Welcome to the Microsoft Community! We thank you for taking the time to reach out and consult with us about the issue encountered with your Surface Pro 3. We will do our best to help!

    • First of all, basic, but very important, please make sure all Windows Updates are installed.
    • Also, please verify that you are using new Surface Pen AAAA batteries when drawing and testing this issue.

    Regarding your main concern, as shown in the following article “by recalibrating your screen you can ensure that the tip of the pen truly matches up to where you expect it to be on the screen”

    1. From Control Panel select Table PC Settings
    2. Select “Calibrate”
    3. You will be able to choose between “Pen input” and “Touch input”

    If after following the previous steps, you keep experiencing the same issues using every app, you could try visiting the nearest Microsoft store to test if this happens with a different Surface Pro 3.

    If you are not able to do this, we suggest you try a Refresh. Below you will find the support article on how to do this:

    We hope this information proves useful! Please keep us posted and informed!

    We are always here to help!

    Cheers,

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