Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  2. Anonymous
    2014-09-12T09:49:14+00:00

    Hello MS community

    I noted that there are many issues concerning jagged lines when drawing/writing with the pen. People are discussing calibration and driver issues.

    On my Pen I have notived a very different thing that could be related to all those problems.

    The tip of the pen has a lot of play (around 0.8mm side to side) so everytime the stroke changes direction you get a wrinkle anyway. I'm not able to tighten it up. 

    Can anyone confirm that the pen comes with this play built in, or maybe I have to replace it because mine is just faulty.

    Thanks

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  3. Anonymous
    2014-09-02T14:40:27+00:00

    I love my Surface Pro 3, but this jitter when drawing slowly is killing me. How could this have been deemed acceptable if the SP3 was also intended to serve artists? I'm not holding my breath for a software fix here, though.

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  4. Anonymous
    2014-09-02T14:02:56+00:00

    Hello all

    Thank you for reporting and keeping us up to date on specific details.  We are currently investigating.

    Best regards

    Hi John, any update on this?

    It's really sad to be experiencing this issue. With these wavy lines we can't do the thing we love most - draw. It's pretty pointless if the lines are wavy when drawing slowly at an angle. If there can't be a fix for this then I guess purchasing the SP3 for art is a bad idea. I hope this is not true and that Microsoft releases an update to fix this very soon.

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  5. Anonymous
    2014-08-30T01:17:21+00:00

    Yes, I have applied all updates.  

    Here are some examples comparing the Surface Pro 3 writing slowly versus at normal speed, at 100% zoom, and at normal speed at 200% zoom, in OneNote.  I also show an Surface Pro 1 writing at normal speed at 90% and 200% zooms.  

    On the SP3, writing slowly gives the worst results.  Writing normally at a normal zoom gives better results, but they are still unacceptable.  The strokes in almost every letter are jagged instead of smooth, and some letters have weird distortions (like the squashed 'o' and 'a' in "normally").  At the ends of letters there is often a small tail (e.g., at the top right of the letter 'W', but you can see the same things in quite a few other letters).  

    On the SP3, writing at 200% zoom gives acceptable results.  The strokes are much smoother, and there are no longer tails added to the ends of letters.  

    However, you can see that the SP1 gives just as good results writing at normal speed, at 90% zoom.  I think it is even slightly better than the SP3 at 200% (compare the '@' signs, for example, the SP1 is smoother).  

    Although writing at 200% zoom gives acceptable results, I can't keep the screen zoomed in to 200% because then the screen shows half as much.  That makes the tablet useless for taking notes and also for presentations (I give lectures using OneNote).  

    It looks like the forum software here has reduced the size of the image; a larger version is available here: http://i.imgur.com/qtriBjd.png

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