Very nice post my friend. Thanks for sharing. Unfortunately, I dropped my Surface Pro 3 and have to pay Microsoft $370 to repair it. Which is fine, not their fault, just irritating. What IS their fault is how they aren't responding to any of this in a meaningful way. It's insulting. Every post about it just gets grouped to the same thread and then ignored/denied. Maybe we should all just start creating new threads about the issue. This obviously isn't going anywhere here. Once my Surface Pro 3 comes back I will be selling it. I feel very....hushed by Microsoft, and will do everything I can to make sure people know about this issue with the SP3. It is NOT a device to be used in any serious or semi serious capacity for art, drawing, or writing.
Surface Pro 3 Wavy diagonal lines when inking
I've noticed a problem with my surface pro 3 that I have not been able to work around. When I draw a slow diagonal line, it comes out very wavy and jagged. If I quickly draw a diagonal, it seems ok. Has anyone else seen this, is there a fix for it? seems to happen in every application, so it strikes me as potential hardware.
Surface | Surface Pro | Install and update
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Anonymous
2015-04-03T05:18:23+00:00 -
Anonymous
2015-04-03T02:35:25+00:00 I picked up a SP3 i5, 128gb two days ago and I've been experiencing the jittery line problem that has been reported here since last October.
I'm a professional graphic designer, focused in illustration and hand lettering. I bought a SP3 because I read reviews from trusted artists (namely Frenden. You can read his review/comparison here.) that said this device was stellar. However, this jittering is a colossal failure. The thing I need first and foremost in a tablet is accuracy to my line work, whether for inking illustrations or lettering. I found the image a few pages back defending the Pen's accuracy gross and inapplicable as it shows a robot holding the Pen at a 90 degree angle to the screen when the vast majority of people hold a Pen at a far lower angle. Secondly, I have a steady hand but I'm only human and that's what this device was made for--not robots. So showing a robot arm making perfect, unshaken passes is laughably irrelevant. Lastly, what's also not known about that image is the speed in which the robot arm makes passes over the screen. The faster you sketch, the less this problem is evident. But human artists need to make small, meticulous details that require slow careful passes with the Pen.
Here's an example of me doing some basic lines and lettering in Photoshop CS6. I used the utmost basic settings for my brush (no brush presets, shape dynamics, scattering, etc. turned on. Just a basic circle brush with 100% hardness). I made certain my N-Trig drivers are up to date and my pen's batteries are full. I tried sketching "SEND" and the result looks like I was going for a worn, Lord of the Rings-style of roman serif (I wasn't).
People are absolutely not blowing this issue out of proportion or are the victim of isolated faulty hardware. It's undeniably clear that this is a problem that affects all SP3s and I find Microsoft and N-Trig's seemingly deliberate inaction disappointing and unprofessional. This problem affects me far too directly as a designer to enjoy the SP3 as an otherwise excellent device and so unfortunately I'll be returning it.
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Anonymous
2015-03-25T11:32:07+00:00 **removed for politeness**
What is the PROBLEM WITH THE PEN here and when will it be fixed??????????
And even if it costs you two hours: READ and LEARN from the thread. Dont leave questions unreplied and KEEP US UP TO DATE !!!!!
will you be so kind?
8 Months......
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Anonymous
2015-03-18T16:39:15+00:00 maybe you want to try what I proposed? Send them the screenshot of one note, of course not from photoshop...
Im sure they won't tell you anything different than they did to me.
They don't publish their limitiations on their website and they dont issue Reference Numbers as well at N-Trig, at least they dont ignore you like on MS support where they even ignore their own MVPs as you described above..
participation of Microsoft Surface Support on their own Forum on serious issues? Keep on dreaming...
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Anonymous
2015-03-18T13:15:05+00:00 First, if you scroll back a few pages you will see a screen shot I uploaded. http://answers.microsoft.com/message/da9cd37a-ef10-410d-b8d5-0d71c78ba6d6?threadId=78c138e5-50db-4544-a988-6023a84b9675 is the direct link. You can see exactly which brush I was using in Photoshop 5, etc.
As I stated, I'm not an artist or an architect. I also have http://en.wikipedia.org/wiki/Essential_tremor which doesn't make me a good test case.
"let alone the missing communication around the issue" - what communication do you refer to?
If you post a link to the N-Trig statements you reference in earlier replies or post a case number, it is possible that a Microsoft Employee might respond. At this point, you have made reference to statements made by N-Trig in your replies without providing the original web page or document or a reference number to a case number where these comments appear. You are asking folks to take your comments as authoritative.
I have nothing really further to add. I'd already made Microsoft aware of this thread. There was earlier participation by Microsoft Surface Support. I'm an unpaid volunteer.