Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2015-01-21T02:05:08+00:00

    Really hoping to hear something soon about this. It seems to happen at random times and really slows down my notetaking and throws me off for a bit.

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  2. Anonymous
    2015-01-15T07:08:48+00:00

    Some news here:

    In the meantime I have tested this with another Surface Pro 3 - an i7-Version.

    The problem did NOT occur on that device!

    So we still do not have a solution, but I have seen and tried a SP3 that works as supposed.

    So eventually there is a chance to fix that behavior.

    I have returned my i7 SP3 because of this. All other i7 SP3 I have tested suffer this problem. Remember that the diagonal lines should be performed slowly to test the problem.

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  3. Anonymous
    2015-01-15T06:11:12+00:00

    Some news here:

    In the meantime I have tested this with another Surface Pro 3 - an i7-Version.

    The problem did NOT occur on that device!

    So we still do not have a solution, but I have seen and tried a SP3 that works as supposed.

    So eventually there is a chance to fix that behavior.

    This is even worse news - did some devices somehow escape this flaw in manufacturing?

    Why are most devices experiencing this but some aren't? If some devices aren't experiencing this, does that mean that Microsoft will see most devices as defective? Are they even going to bother to address this?

    Are you sure you tested correctly?

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  4. Anonymous
    2015-01-14T10:11:07+00:00

    Some news here:

    In the meantime I have tested this with another Surface Pro 3 - an i7-Version.

    The problem did NOT occur on that device!

    So we still do not have a solution, but I have seen and tried a SP3 that works as supposed.

    So eventually there is a chance to fix that behavior.

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  5. Anonymous
    2015-01-14T06:06:40+00:00

    We really need an official response from Microsoft and a commitment to a solution or fix. This makes creating digital art much more painful than it needs to be on the SP3 and will result in a lack of credibility among one of the key groups of users they are targeting with the device.

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