I found a pattern on mine. It only started after the outlook android app updated early August. The one that says it helps with typos. If I unistall the outlook app it's stable. Does this match anyone else?
Surface Duo 2 Launcher keeps crashing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
As the title states, in the last few days, I have had Launcher crashing repeatedly. Just lately, I get a completely blank screen if I restart my phone (has screens aver but no icons and when I drag down from top of screen it will not stay). The last time my phone was in a stasis where I couldn't even get the restart/shutdown screen to remain - it just kept flashing up and then disappearing before I could hit restart. I kept locking and unlocking and eventually it sorted itself out.
Surface | Surface Duo | Performance and maintenance
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
22 answers
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Anonymous
2022-08-08T22:38:47+00:00 -
Anonymous
2022-08-07T15:33:14+00:00 Mine is getting worse all the time. Apps crashing. The UI crashing. But now everytime I open it, it reboots itself. Very annoying. So hard to use now.
I haven't factory reset it yet. If I do, I wonder if I should refuse the latest update? Or any updates, assuming that is possible...
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Anonymous
2022-08-07T11:03:08+00:00 Thanks.
Build no. 2022.517.98
Ms launcher Version 6.220602.0.1054520
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Anonymous
2022-08-04T22:41:48+00:00 Build Number: 2022.517.98
Launcher version: 6.220602.0.1054520
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Anonymous
2022-08-04T19:41:49+00:00 Mine as follows:
Build: 2022.517.98
Launcher: version 6.220602.0.1054520