Surface Pro 7 (i7, 16GB, 512GB) - Battery Life?

Anonymous
2019-11-04T13:14:39+00:00

I picked up a Surface Pro 7 on launch but I'm really struggling with the battery life, with light usage (a few office apps and a few tabs in Edge) I'm struggling to get more than 5 hours, even with Battery Saving mode on, brightness at around 20-25 and nothing running the back ground.

I've updated everything to it latest version, surely I should be seeing better battery life than this?

Surface | Surface Pro | Power and battery

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  1. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2019-12-04T14:59:33+00:00

    >Are there any news on an update or whether it's even possible to fix it?

    >

    I don't have answers to either question. I'm an unpaid volunteer and a customer

    like you.

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  2. Anonymous
    2019-12-11T02:01:31+00:00

    Hi

    I've been having same problem - I did a full fresh start reinstall but made no difference. 5.5 hours is maximum I can get using Power Saver mode. Everything I've read online I've found no-one getting better than 5-6 hours.

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  3. Anonymous
    2020-01-02T23:46:24+00:00

    Any updates on this Issue? I'm considering returning my Suface Pro 7.

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  4. Anonymous
    2020-01-06T00:17:13+00:00

    On a brand new Surface 7 Pro (i5 16 Gb), at 50% brightness, all updates installed, windows build 1909, I got 5.5 hours with Wi-Fi on, browsing, 1-2 hours of youtube, some coding in ssh terminal. Requested a return... I'll do a few more runs this week before sending it back, but for now it's quite poor battery life.

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  5. Anonymous
    2020-01-21T19:45:14+00:00

    Hi ,

    I bought on the last "black friday" a Surface Pro 7 i5 16gb 256 gb .... 

    I have just started to use it often and ... is a mess.

    Few hours then stop... battery draining is unbelievable... 

    I have last updates on OS and Firmware but no real benefits.

    Now I disabled the connection to network when in suspend mode (or it was even a mess).

    How is possible that Windows advertise for 10 hrs ... we all have chosen Microsoft instead of a competitor for this reason among others.

    How can we have a formal feedback from Microsoft and a solution?

    Some friends with IPAD Pro are happy, should we move to Apple products?

    Can we have a real fix?

    Thanks

    PS: Does Microsoft wrote the right thing in their site? because we are near or less then half the advertised target value.

    <<...

    [1] Battery life 

    Surface Pro 7: Up to 10.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in September 2019 using preproduction software and preproduction Intel® Core™ i5, 256GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

    >>

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