Surface Pro 7 (i7, 16GB, 512GB) - Battery Life?

Anonymous
2019-11-04T13:14:39+00:00

I picked up a Surface Pro 7 on launch but I'm really struggling with the battery life, with light usage (a few office apps and a few tabs in Edge) I'm struggling to get more than 5 hours, even with Battery Saving mode on, brightness at around 20-25 and nothing running the back ground.

I've updated everything to it latest version, surely I should be seeing better battery life than this?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2019-11-10T23:58:59+00:00

    Hi HeyCori, have you tried installing the drivers and firmware that I recommended? And my last suggestion is is lower down the battery level to 10% then charge up to 100% without using the device. Once done, set the brightness to 50%, do not connect any accessories, unplug the PSU, connect to Wi-FI and watch a High Definition Movie? Also, how much battery are you getting? What where the applications used and the accessories connected when the battery dropped? Do you see high CPU usage in Task Manager?

    Looking forward for your response.

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  2. Anonymous
    2019-11-11T12:16:53+00:00

    Battery seems to be better after uninstalling those updates.  I'll monitor it before going through all those steps.

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  3. Anonymous
    2019-11-12T00:34:06+00:00

    Hi

    That's good to hear, HeyCori. Please do update us. Also, if you don't mind we would like to know on what  are those updates that you uninstalled. 

    Please keep us posted.

    Regards,

    Edd

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  5. Anonymous
    2019-11-18T22:20:20+00:00

    Hi

    Thanks for the details. So far, we have a progress on your concern by Karen's suggestions as you have mentioned. We hope your issue was being fix by now already.

    Please keep us posted.

    Regards,

    Edd

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