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I picked up a Surface Pro 7 on launch but I'm really struggling with the battery life, with light usage (a few office apps and a few tabs in Edge) I'm struggling to get more than 5 hours, even with Battery Saving mode on, brightness at around 20-25 and nothing running the back ground.
I've updated everything to it latest version, surely I should be seeing better battery life than this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I agree with all concerning battery drain. I got rid of my laptop and ipad to have one device and while I love so many features, the battery life becomes a hard stop. I miss my ipad now. I've had to buy an external battery to charge on the go and this just seems so unnecessary. I only use the system for 365 type of administration work. I rarely use anything like youtube or movie watching and never game ever...
Please help MS.
Hi ,
I bought on the last "black friday" a Surface Pro 7 i5 16gb 256 gb ....
I have just started to use it often and ... is a mess.
Few hours then stop... battery draining is unbelievable...
I have last updates on OS and Firmware but no real benefits.
Now I disabled the connection to network when in suspend mode (or it was even a mess).
How is possible that Windows advertise for 10 hrs ... we all have chosen Microsoft instead of a competitor for this reason among others.
How can we have a formal feedback from Microsoft and a solution?
Some friends with IPAD Pro are happy, should we move to Apple products?
Can we have a real fix?
Thanks
PS: Does Microsoft wrote the right thing in their site? because we are near or less then half the advertised target value.
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[1] Battery life
Surface Pro 7: Up to 10.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in September 2019 using preproduction software and preproduction Intel® Core™ i5, 256GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.
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On a brand new Surface 7 Pro (i5 16 Gb), at 50% brightness, all updates installed, windows build 1909, I got 5.5 hours with Wi-Fi on, browsing, 1-2 hours of youtube, some coding in ssh terminal. Requested a return... I'll do a few more runs this week before sending it back, but for now it's quite poor battery life.
Any updates on this Issue? I'm considering returning my Suface Pro 7.
Hi
I've been having same problem - I did a full fresh start reinstall but made no difference. 5.5 hours is maximum I can get using Power Saver mode. Everything I've read online I've found no-one getting better than 5-6 hours.
