Surface Pro 7 (i7, 16GB, 512GB) - Battery Life?

Anonymous
2019-11-04T13:14:39+00:00

I picked up a Surface Pro 7 on launch but I'm really struggling with the battery life, with light usage (a few office apps and a few tabs in Edge) I'm struggling to get more than 5 hours, even with Battery Saving mode on, brightness at around 20-25 and nothing running the back ground.

I've updated everything to it latest version, surely I should be seeing better battery life than this?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2019-11-04T15:23:23+00:00

    Hello ChrisMitchell9,

    Thank you for reaching out Microsoft Community. Try to follow the instructions below and test your Surface battery life.

    • Run Surface Diagnostic Toolkit. It is a self-healing tool which looks for potential issues and fixes them, as well as ensures your device is completely up to date. Or manually check Windows Updates by going to Settings > Update & Security > Windows Updates > Check for updates.
    • Uninstall and reinstall battery driver. From Device Manager, expand the Batteries category. Right click Microsoft ACPI-Compliant Control Method Battery, select the Driver tab, and select Uninstall > OK. Restart the device.
    • Go to Download drivers and firmware for Surface and download the .msi file. This is to make sure you got the latest Drivers and Firmware.
      • If there's not an .msi file that corresponds to the build of Windows 10 you have installed, select the .msi file that's closest to your build number.
      • To find out which version and build of Windows you're using, select Start > Settings  > System  > About , then look under Windows Specifications to find your operating system version and OS build number.

    Please keep us posted.

    Regards,                                                                                                                 

    KarenJune_F

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