Core Isolation turned off due to WDCSAM64_PREWIN8.SYS incompatibility

Anonymous
2022-09-02T19:09:56+00:00

I have been running Windows 11 successfully on my Microsoft Surface for some time now with no problems.

Within the last day or so, I all of a sudden got a notification that Core Isolation has been disabled due to an incompatible driver, WDCSAM64_PREWIN8.SYS.

From what I can see, this driver is related to Western Digital. However, I do not have any Western Digital devices attached to my Surface, nor have I recently added/installed anything from Western Digital.

I have tried searching for this driver but have come up empty.

Surface | Surface Pro | Safety and security

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2022-11-28T10:37:21+00:00
  1. Select the Startbutton and type “Core isolation”.
  2. Select the Core Isolation system settings from the search results to open the Windows security app.

On the Core isolation page, you’ll find Memory integrity along with the toggle to turn it on

  • If you receive a notification / message says that the memory integrity can't be turn on follow the below steps.
  1. Try to scan and fix.
  2. If it is not solved, please click on "Review any driver incompatibilities".

3.We can see a driver or more.

  1. Please note the published name here is "oem46.inf"
  2. Select the Start button and type “Device Manager" and follow as shown below.

  1. Select the right driver from Device manager"oem46.inf" and right click and select remove driver.

Example :-

7. System needs to be restarted after removal of the driver.

Hopefully this will solve your issues no need to install any software for this.

Was this answer helpful?

400+ people found this answer helpful.
0 comments No comments

168 additional answers

Sort by: Newest
  1. Anonymous
    2022-10-17T12:08:59+00:00

    Worked for me, thanks!

    Dell XPS 15 7590

    Windows 11 Home

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-10-13T15:43:25+00:00

    The driver was used by an app for one of my portable drives. I uninstalled that app and everything works fine.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-10-13T14:08:52+00:00

    please, can you tell me how you have managed that ?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-10-11T08:59:11+00:00

    I had this same issue on my surface pro6 with windows11. Well, it fixed itself after doing the latest upgrade of 11 H2 that was in the windows updates this week. Problem solved.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments