My Microsoft ads account got suspended before I even created a campaign .

Anonymous
2023-02-27T08:57:28+00:00

I got this message 30 mins after creating the account and loading 100$ into it,

"Your access to Microsoft Advertising is currently blocked

We have detected unusual activity in your Microsoft Advertising account. As a security precaution, we have suspended your account and blocked your access.

You can no longer sign in with this user name or email address.

To resolve this issue, please contact Support."

I have never used microsoft ads before, this is insane. I feel like they robbed me of my money. I didn't even do anything.

When i contact support they say they cant even tell me what the issue is.

Can someone please help me resolve this issue?

Thanks,
Matt

Microsoft Advertising | Accounts, profiles, and login | Account access

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  1. Anonymous
    2023-08-14T14:24:04+00:00

    Tried with business email same generic email ban. I called support, they are escalating it now.

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    Sharing here in case someone needs their number. Lady said there was nothing on the notes on why, and she had to send it for manual review. said will take 10 days.

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  2. Anonymous
    2023-08-14T13:31:49+00:00

    Yes I had

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  3. Anonymous
    2023-08-14T12:37:54+00:00

    Have you created your 1st campaign?

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  4. Anonymous
    2023-08-14T08:38:59+00:00

    I used a hotmail.com account, activated, credit card charged, few hours later banned. No explanation.

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  5. Anonymous
    2023-08-14T04:50:22+00:00

    Let us know how it went when you went with business.
    I was tried gmail as well as yahoo with extenstion dot CO dot UK
    Well basically it were personal ones

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