My Microsoft ads account got suspended before I even created a campaign .

Anonymous
2023-02-27T08:57:28+00:00

I got this message 30 mins after creating the account and loading 100$ into it,

"Your access to Microsoft Advertising is currently blocked

We have detected unusual activity in your Microsoft Advertising account. As a security precaution, we have suspended your account and blocked your access.

You can no longer sign in with this user name or email address.

To resolve this issue, please contact Support."

I have never used microsoft ads before, this is insane. I feel like they robbed me of my money. I didn't even do anything.

When i contact support they say they cant even tell me what the issue is.

Can someone please help me resolve this issue?

Thanks,
Matt

Microsoft Advertising | Accounts, profiles, and login | Account access

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-12T06:34:47+00:00

    I liked. But is it easy to campaign on this platform? Could you give me any tips?

    Oi My name is Joao Camara and My Email: ******@gmail.com

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  2. Anonymous
    2023-06-08T08:16:11+00:00

    Same thing just happened to me. They’re not going to help. They just quote the same BS over and over.

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  3. Anonymous
    2023-06-01T02:26:56+00:00

    I only got the same generic template response, just like all the others. It was just another waste of time with them.

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  4. Anonymous
    2023-05-31T17:35:54+00:00

    Thank you for responding, but it’s just another generic template response. It gives no information on why my Ads Account was suspended? But I know they don’t allow you to explain the reasons to us? But that makes no sense. You are a Customer Support Agent?

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  5. Anonymous
    2023-05-31T17:35:42+00:00

    Thank you for responding, but it’s just another generic template response. It gives no information on why my Ads Account was suspended? But I know they don’t allow you to explain the reasons to us? But that makes no sense. You are a Customer Support Agent?

    Was this answer helpful?

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