what is windows shell experience and why do i get a window telling me to ask for permission to use it

Anonymous
2018-06-12T02:56:41+00:00

When I log in, a window opens on my desktop with "Microsoft family features" in the heading, telling me to ask for permission to use "Windows Shell Experience". My account is the adult account in my family and there should not be any Microsoft family restrictions on my account. Why am I getting this window?

Windows for business | Windows Server | Performance | Windows desktop and shell experience

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

106 answers

Sort by: Most helpful
  1. Anonymous
    2019-04-10T16:52:15+00:00

    Hello,

    Try;

    run netplwiz

    select your account and click properties

    select other: and choose administrator

    confirm by click ok, click ok again to exit user accounts. 

    Logout

    then login into your account. 

    Regards

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-04-07T01:39:23+00:00

    So.. we have people recommending pointless integrity checks, and mistaken removal of security created policies...come on guys this is not rocket science... a CORE windows module has a policy out of line ...fixed in c48seconds from below...

    1: Anyone getting this error is on a non home, aka PRO version of windows

    2: CLICK START

    3: TYPE local security policy

    4: EXPAND APPLICATION CONTOL POLICIES

    5: EXPAND APPLOCKER

    6: You will have 4 tabs within, and I no doubt no rules setup in there

    7: You need to add the defaults, which YUP you guessed it, ADDS windows shell experience in for you

    8: Go ahead and right click on all four, and where you see add default option, click it to add them in, (right click on all four), and you will see windows shell added in, close and issue immediately fixed for ever :)

    9: And if you don't see 'add defaults' then do the slightly longer route of going through the motions of ADDING a new EXECUTABLE rule... pick literally any file you want notepad.exe ect, as your not going to actually add it, just get to the point where you then get TOLD/ADVISED your missing the default rules and do you want to add them, you click yes of course, and at that point, close the MMC/policy window, done.

    10: And to the people suggesting the SELF DESTRUCT option of from an elevated cmd window deleting xyz AppLocker files, JUST DONT DO IT

    Nope - tried this now on three machines, all new builds, doesn't work. 

    Tried the Local Security Policy trick - did not help. Updated to 1809 - did not help

    What helped is this:

    1. Enabled the Administrator Account
    2. Logged in as Administrator
    3. After the login - I noticed that it did something (the icons were refreshed)
    4. That's it - it solved the issue.

    Now I can login as a parent, and as a child and not getting any errors. What I an getting when I login as a child - a notification that this account is monitored by Family Features. This is probably what the bloody thing wanted to do - show the stupid notification and missed some permissions. I honestly do not understand why they need to show this notification, but anyway - now it is all fixed.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-07-21T11:49:58+00:00

    I followed the steps of the follow link and I think the problem was resolved...

    http://www.surfacetablethelp.com/2018/06/microsoft-family-ask-for-permission-to-use-shell-experience-and-chrome-in-windows-10.html

    This fixed it for me.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-07-05T06:57:16+00:00

    I have the same issue on my daughter's laptop when I'm logged with my (adult) account tonight after my daughter told me she thinks her laptop is broken.

    I've tried to add shellexperiencehost.exe to the set of "Always Allowed" apps but can't seem to find a way of doing that even though there's a section for it in my Family account. I guess that section is intended for purchased apps from the Microsoft store.

    If a patch isn't provided soon, I'm going to have to abandon Microsoft Family. It has limited usefulness anyways since I just removed the time restriction for my daughter and website filtering only works with Edge.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-06-22T14:19:42+00:00

    This didn't help me either. I have also been having other issues, possibly hardware as my primary SSD drive wasn't recognized but the Blu-Ray drive was. Plugged it into that slot and it was recognized. That says at least some of the SATA on the MB are having issues. The was recognized when plugged into another machine so I know it's fine. This is likely why these scans didn't work in my case. I also had random restarts until I opened the case and left it open. When I did get windows to load, my start menu was back to default. So something is wrong and not just with my hardware. Hmmm...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments