Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Identity validation fails with "Please provide additional document(s)" but there is no way to provide the documents
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 9%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Ted Steen
15
Reputation points
I am trying to create a new public identity but I get a failure asking me to "Please provide additional document(s) dated within the past 12 months to verify your association with the organization. Examples of verification documents are as follows:" There are no examples of verification documents and there is no way (that I can find) to provide the documents.
Not sure what to do now.
Artifact Signing
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mafaz Syed 5 Reputation points2025-12-02T20:36:05.4466667+00:00 I'm experiencing the same issue in December 2025. Has anyone managed to figure it out? Thanks
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Meha-MSFT 2,460 Reputation points Microsoft Employee Moderator2025-12-02T22:38:09.3566667+00:00 please create a separate Q&A for your question and share the identity validation id or the org name in private message.
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