Sign-in method when most advisable is unavailable: Authenticator app or hardware token - code

Yanan Li 20 Reputation points
2024-09-11T03:30:11.5166667+00:00

Hello Supporting team,

Could you please help me ?

I am not able to set default sign-in method as Microsoft Authentication-Notification.

this is how I add it, click "I want to use a different authenticator app" because I already have Microsoft Authenticator, then scanned the QR code with Miscrosoft Authenticator, but it can not be saved as the default way to login.

the message is :

Sign-in method when most advisable is unavailable: Authenticator app or hardware token - code

Thanks a lot.

Microsoft Security | Microsoft Authenticator

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