Common questions about Azure Data Manager for Energy

Azure Data Manager for Energy is a fully managed, cloud-based data platform solution for the energy industry. This enterprise-grade service is based on the OSDU® Data Platform. It brings together the security and trust of the Microsoft Azure cloud platform and the domain expertise of SLB.

Azure Data Manager for Energy is available to all customers and partners who have a valid Azure subscription. You can create an instance by going to Azure Marketplace and searching for Azure Data Manager for Energy.

The OSDU® platform doesn't offer APIs for making country/region-specific configuration changes. These configuration settings are stored in .json files within the legal service container, and any changes require a service restart to take effect. The Azure Data Manager for Energy service architecture also doesn't expose the underlying infrastructure to customers, which prevents them from making these changes directly.

Any data transferred across tenancy boundaries by the data provider and data consumer is the responsibility of the data provider and the data consumer. Microsoft doesn't store or process customer data outside the customer-specified geography without your authorization. The data provider and consumer can use customer-managed encryption keys and private links to secure data at rest and during transit.

The deployment topology decided by the data provider and data consumer determines the network bandwidth/data transfer costs.

Currently, External Data Services doesn't support reconciling deleted data, so deleting data at the data provider's level might result in inconsistent records at the data consumer's level.

Key rotation is fully supported, so it doesn't have an effect on External Data Services functionality.

External Data Services is a preview feature in Azure Data Manager for Energy. We want to learn from customer implementation of the External Data Services preview feature to ensure that functionality, performance, and scalability needs are met before the feature is generally available.

By default, Azure Data Manager for Energy replicates customer data to Azure paired regions for resiliency. The service doesn't replicate or move data outside the geography in which the customer created the instance. In some regions with requirements for data to remain within the single region, the service always keeps customer data within the same region. These regions are documented at Data residency in Azure. For more information on the regions that support disaster recovery and cross-region data replication, see Reliability in Azure Data Manager for Energy.

Go to the Azure Data Manager for Energy pricing page.

Azure Data Manager for Energy includes a fixed instance fee for each base instance and for each data partition after the first one. The fixed instance pricing includes the capacity, which can scale up to allow for peak workloads and the need for a higher number of data partitions.

Yes. The fixed instance fee for Azure Data Manager for Energy applies to all active instances. The fee is charged even if the instance is idle or running with no usage.

Azure Data Manager for Energy will introduce charges for storage from 1 August 2026.

No. The Azure Data Manager for Energy rate card covering the instance and data partitions price is unchanged. However, you will see a change in your monthly invoice. Storage at standard Azure rates has been listed as a billable dimension on the pricing page of Azure Data Manager for Energy since GA in July 2023, but Microsoft is implementing the passthrough of those charges to your invoice starting on 1 August 2026.

Yes. Because charges flow through the standard Azure storage meters, any Azure storage entitlements you have apply automatically, including Enterprise Agreement (EA), Microsoft Customer Agreement (MCA) negotiated price sheet discounts, commitment-based and volume-based offers covering the relevant Azure storage SKUs. However, reservation based pricing discounts is not applicable for data on Azure Data Manager for Energy.

As standard Azure storage line items associated with your Azure Data Manager for Energy deployment, using the standard Azure storage meters. This provides transparency into the underlying consumption and ensures negotiated discounts are applied at the meter level.

Yes. Review your current data footprint within your Azure Data Manager for Energy instance(s), model the expected cost in the Azure Pricing Calculator using the regional storage meters, and apply your known storage discounts. Your Microsoft account team can assist with a joint projection.

No. Storage passthrough billing applies to storage consumption on and after 1 August 2026 only. Storage costs will be charged for all data on the instances as of the mentioned date irrespective of when the data was ingested on the instance.

Standard Azure data transfer rates are currently not charged on Azure Data Manager for Energy. This would be enabled in the future.

Pricing for Azure Data Manager for Energy varies by region. To understand regional differences, select a region and currency by using the pricing filters in the pricing calculator.

In the Azure portal, search for Support. Select Help + Support > Create a support request. You can select Azure Data Manager for Energy in the service option to raise a bug with Azure Data Manager for Energy.

Azure Data Manager for Energy is a fully managed service that's based on the OSDU® Data Platform. Microsoft fully manages the underlying infrastructure, security updates, new features, and upgrades to new OSDU&reg versions.

Currently, you can't move an Azure Data Manager for Energy resource from one subscription or resource group to another. Instead, you can delete the existing Azure Data Manager for Energy instance in the current resource group or subscription, and then create a new Azure Data Manager for Energy instance in the target resource group or subscription. Then, reingest the data into the new instance.

ACZ access requires the use of allow lists during the preview. Follow the step-by-step guidance in Enable Analytics Consumption Zone, and contact your Microsoft representative to get ACZ enabled on your Azure Data Manager for Energy resource.

No. During preview, you can't create or manage ACZ instances in the Azure portal. Use the REST APIs instead. You can create up to three ACZ instances per data partition. For more information, see Tutorial: Use ACZ APIs.

No. You can't modify the entity type configuration of an existing ACZ instance. To change the catalog kinds or Wellbore Domain Data Management Service (DDMS) kinds, delete the existing ACZ instance and create a new one with the updated configuration.

No. ACZ is a one-way, read-only sync from Azure Data Manager for Energy to Data Lake Storage Gen2. Don't modify, delete, or add files directly in the ACZ folders in Data Lake Storage Gen2. Manual changes to ACZ data corrupt the sync and cause data inconsistencies because ACZ manages all Delta Lake operations, including transaction logs, checkpoints, and compaction. For analytics and reporting, treat the exported data as read-only. All data modifications must occur in Azure Data Manager for Energy.

When you delete an ACZ instance, the sync stops and ACZ removes the configuration. Data already in your Data Lake Storage Gen2 storage account stays intact. You keep full ownership and control of the exported data.

No. During preview, ACZ supports only catalog kinds and Wellbore DDMS kinds. ACZ doesn't yet support Reservoir DDMS, Seismic Store DDMS, or Rock and Fluid Samples DDMS.

No. ACZ doesn't carry over Azure Data Manager for Energy entitlements to Data Lake Storage Gen2. ACZ exports all records that match your entity filters. Per-record entitlements don't apply. Use Azure role-based access control and Data Lake Storage Gen2 permissions to secure the exported data.

During the ACZ preview, the following status indicators are available through the ACZ API:

• ACZ status: Indicates the overall state of the ACZ instance (for example, ACTIVE).
  
• Historical snapshot status: Indicates the progress of the initial data sync (for example, PROCESSING or COMPLETED). More detailed telemetry and monitoring capabilities, such as sync progress metrics, error diagnostics, and integration with Azure Monitor, are planned for general availability.

During preview:

• ACZ prohibits you from creating a new ACZ instance in the same data partition while another ACZ instance has a historical snapshot in the PROCESSING state. Wait for the in-progress snapshot to finish before you create another ACZ in that data partition.
  
• ACZ delete is allowed when a historical snapshot is in the PROCESSING state. This action might lead to data inconsistencies in ACZ data.
  
• ACZ supports a maximum of 100 kinds.
  
• ACZ is available only on Developer tier instances. Standard tier instances aren't supported.

ACZ exports Azure Data Manager for Energy entity data to Data Lake Storage Gen2 in Delta Parquet format for analytics and reporting. GCZ provides geospatial map services (GIS) for Azure Data Manager for Energy data by using a transformer and provider setup on Azure Kubernetes Service. Both make Azure Data Manager for Energy data available outside the core platform, but they serve different use cases.

ACZ is in preview. Microsoft uses customer feedback to validate functionality, performance, and scale before general availability.