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48 answers

Windows 8.1 Hangs on Start Up

Hi Since I have installed 8.1 ( I was running version 8 previously and upgraded from 7 before that ) when I switch my pc on it starts to boot and then hangs. It hangs at the point where the dots are spinning in a circle.. just stops completely and I have…

Windows for home | Previous Windows versions | Performance and system failures
asked 2013-10-28T16:19:35+00:00
Anonymous
48 answers

SkyDrive Sync Engine Host

So far the update to Windows 8.1 has gone very well. I have, however, noticed an issue on ONE of my PCs that's been updated. The SkyDrive Sync Engine Host process in Task Manager is constantly consuming 12 - 15% of the CPU. Now all of my files that I've…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2013-10-19T14:50:56+00:00
Anonymous
48 answers

Windows 8.1 Surface Shuts Down instead of sleep

Since upgrading to 8.1 my Surface Pro will reboot when it should have gone into Sleep mode.... not every time, but if the machine has not been used for a while (e.g. over an hour or so). Prior to the upgrade it was very reliable. For example, this…

Windows for home | Previous Windows versions | Install and upgrade
asked 2013-10-19T07:38:25+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Scult ergonomic keyboard numberpad stopped responding

Hi, I have a new microsoft sculpt ergonomic keyboard. It comes with a separate number pad, which after working perfectly in the current set-up, suddenly ceased working. No input from the numberpad is received by the computer (numbers, num lock,…

Windows for home | Previous Windows versions | Devices and drivers
asked 2014-01-20T12:29:32+00:00
Anonymous
48 answers

Restored Computer, Missing Drivers, Cannot Connect to Internet

So I bought a desktop computer running Windows XP from a friend of mine.  He wiped it clean before giving it to me and upon logging in I found that I could not connect to the internet.  I'm pretty sure the reasoning for this is that some of the drivers …

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-11-16T18:53:43+00:00
Anonymous
48 answers

Shortcut arrow icons gone after Windows 8.1

Hey all, I know it's something minor but ever since I have upgraded to Windows 8.1 I noticed that the little shortcut arrow icons that appear on shortcuts are gone. They appear again only if I hover my mouse over the shortcuts or if I refresh the desktop…

Windows for home | Previous Windows versions | Accessibility
asked 2014-04-26T20:52:31+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Acer Aspire v3-772g BSOD's (kmode_exception_not_handled, irql_not_less_or_equal)

Hello. I have bought my Acer Aspire v3-772g about 3 weeks ago and I have problems with BSOD's since then. I have installed and updated every possible driver that I have found, but nothing helped. So 2 days ago I have decided to restore machine to…

Windows for home | Previous Windows versions | Performance and system failures
asked 2014-03-01T12:40:06+00:00
Anonymous
48 answers

Windows update error 80246007

error code 80246007. BITS is running and I have run Fit it but that didn't correct problem.

Windows for home | Previous Windows versions | Windows update
asked 2014-08-20T18:03:21+00:00
Anonymous
48 answers

How do I disable split screen for opening links?

I am running Win 8.1 on a TABLET.  I have about 9 inches of screen real estate to work with. If I click a link in, say, the Mail app, it will launch IE in 50/50 mode with the existing mail app (which then rearranges itself to only show the single…

Windows for home | Previous Windows versions | Accessibility
asked 2013-10-21T19:00:24+00:00
Anonymous
48 answers

Right click 8.1 'start' button does nothing

Hi; Upgraded from windows store (original 8.0 clean install) to 8.1.  Everything worked fine, except the windows start button does not respond to a right mouse click.  Left button works fine (switches between desktop and start menu), Right mouse clicks…

Windows for home | Previous Windows versions | Accessibility
asked 2013-11-01T18:45:56+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Black screen after login to my account.

Original Title: black(blank) screen. Hi   I have a windows 8.1 (64 bit) built-in  Toshiba laptop , my laptop worked properly till yesterday i didn't face any problem but today morning i just click the start button and i signed in with a user password and…

Windows for home | Previous Windows versions | Windows update
asked 2014-08-26T17:45:47+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Adjusting Screen Brightness - Windows 8.1

I recently updated my Windows 8 to an 8.1 and ever since then I can't change my screen's brightness. I have to restart my laptop (ASUS X401U) to make the adjustment appear. How do I fix this?

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-10-31T15:30:48+00:00
Anonymous
48 answers

bluetooth doesn't work for laptop HP ENVY TouchSmart m6 Sleekbook

After reinstalling the newest driver for Intel PROSet Wireless from the Intel website and trying to update from Device Manager as instructed from HP Tech Support, the bluetooth is still not working. If anyone having the same HP model has fixed the…

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-10-20T20:54:49+00:00
Anonymous
48 answers

Windows Live Mail 2012 not Blocking Hotmail Images

Hi everyone, I've been running Windows 8 Enterprise with Windows Live Mail 2012 since the fall.  I have Windows Live Mail configured for 13 email accounts - most are IMAP accounts, a couple Yahoo! accounts, a GMail account, and a Hotmail account…

Windows for home | Other | Email and communications
asked 2013-03-22T17:45:35+00:00
Anonymous
48 answers

This app can't run on your PC

Dear Support Team : I just bought a MS Surface RT , I was downloaded some programs like cCleaner ,teamviewer ( I download via internet explorer ),after I that I was trying to install those program but it display error message " This app can't run on…

Windows for home | Previous Windows versions | Microsoft Store
asked 2013-07-31T01:09:56+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Want to disable Airplane mode

Original Title: airplane mode how do you disable and remove airplane mode. my laptop never leaves the house, so I don't need this feature. my Toshiba laptop keeps going into airplane mode by itself and I can't get it off. I've tried looking in control…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2012-12-28T20:02:33+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Windows Installer and Error Codes 641 & 80070641 Issues

something has happened to the windows installer on my computer. I have vista home premium 32 bit. I tried searching your site to download the installer but I could not find anything. I tried installing Java and it said it couldnt because the windows…

Windows for home | Previous Windows versions | Windows update
asked 2012-05-16T06:52:39+00:00
Anonymous
48 answers

On-Screen keyboard icon no longer pops up when touch text box

original title: On-Screen keyboard help. Hello, I am a Windows 7 Power user. I recently upgraded my Acer Iconia Tab w500 from Windows 7 Home Premium to Windows 8 Pro. The product works great however previously in Windows 7 whenever in desktop or anywhere…

Windows for home | Previous Windows versions | Email and communications
asked 2012-10-29T10:06:23+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

how to fix windows system event log error

how to diagnose event log error..pls help.

Windows for home | Previous Windows versions | Windows update
asked 2012-05-18T06:47:46+00:00
Anonymous
48 answers One of the answers was accepted by the question author.

Msn zone backgammon Cheat

there is a msn zone backgmmon cheat that allow a player to stall the game then turn the timer against his opponent. It has happend to me 5 times in the last 10 days. 1- Player (A) use the cheat against  player (B). 2- Player (A) stall the game. 3- Player…

Windows for home | Other | Gaming
asked 2012-10-31T12:34:57+00:00
Anonymous