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73 answers One of the answers was accepted by the question author.

BitLocker Recovery key not found

Hi all, I have a Dell XPS 13 9360 running Windows 10.1 Home. Here's what happened: I was using Spotify one day and my computer started hanging. So I restarted the computer via the Start menu. The computer went into automatic repair and then automatic…

Windows for home | Windows 10 | Performance and system failures
asked 2019-11-26T09:43:01+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Your phone companion app error : "We can't connect to your phone"

I have been getting this message since the 3rd.  I have tried the sync troubleshooting steps but they have not worked. https://support.microsoft.com/en-us/help/4459358/windows-10-your-phone-app-help#troubleshooting

Windows for home | Windows 10 | Connect Phone and PC
asked 2019-12-06T15:37:26+00:00
Anonymous
73 answers

Screensaver is not working after Windows update to 1903.

I have tried setting DISPLAY, SCREEN and all the other settings to enable the screensaver to come on at the set time but nothing happens? I have to close the lid when I leave my laptop alone for awhile ***Modified Title from: Screensaver doesn’t come on…

Windows for home | Windows 10 | Sleep and Power on, off
asked 2019-06-08T17:45:57+00:00
Anonymous
73 answers

Cumulative Update for Windows 10 Version 1903 KB4517211 (Causing HP Printer Spooler to Stop)

The Cumulative Update for Windows 10 Version 1903 KB4517211 is causing the printer spooler service to stop and the installed printer is no longer recognized.  It is an HP Officejet Pro 8210 printer.  When I go into services.msc I can start the spooler…

Windows for home | Windows 10 | Windows update
asked 2019-09-28T08:51:52+00:00
Anonymous
73 answers

KB4474419 will not install

KB4474419 will not install - error code 80004005

Windows for home | Previous Windows versions | Windows update
asked 2019-03-14T00:02:37+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

How to see clipboard history

I was coding quite a bit the other day, and go loads done. I ended up copying it, and planned on pasting it, but completely forgot. Now I've got other things copied. I'd like to know if there's a way to view my old clipboard history? Are there any apps …

Windows for home | Windows 10 | Files, folders, and storage
asked 2017-10-30T05:49:51+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Infineon TPM Professional Package can't be uninstalled

I keep getting a message when I try and update, stating that; Uninstall this app now because it isn't compatible with Windows 10. I've searched under Add/Delete Programs, File locations on C: and any other locations such as temp files etc, and can not…

Windows for home | Windows 10 | Windows update
asked 2017-09-08T12:36:58+00:00
Anonymous
73 answers

Windows 8.1 won't update

My laptop won't update the normal updates.  I have tried running the windows update troubleshooter, it says it fixed a couple of things but it still won't update any updates.  We've also tried upgrading to windows 10, but that doesn't work either.  I've …

Windows for home | Previous Windows versions | Windows update
asked 2016-04-26T17:06:57+00:00
Anonymous
73 answers

Windows Update issue - Definition Update reoffered

This issue cropped up immediately after Windows Update installed two definition updates for Windows Defender consecutively. Windows Update started offering definition 1.193.3002.0 after the definition updates were installed, which was unexpected as a…

Windows for home | Previous Windows versions | Windows update
asked 2015-03-19T18:44:18+00:00
Anonymous
73 answers

Video TDR Failure Windows 10

I recently upgraded to Windows 10, I had Windows 8.1 before and did not like it so, I was more than willing to upgrade. Since I upgraded I have been getting the "VIDEO_TDR_FAILURE" Error while playing a game on Steam called Borderlands 2. This…

Windows for home | Windows 10 | Gaming
asked 2015-08-08T03:49:08+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Windows 8.1 update fails to install - KB2919355

On several occasions the update KB2919355 has failed to install with error code 80073712 on my computer. I have an HP envy with touch support, which came with Windows 8 64-bit preinstalled.  Latest updates (including 8.1) have been applied. The machine…

Windows for home | Previous Windows versions | Windows update
asked 2014-04-17T17:26:28+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Where's the "Safely Remove Hardware" icon?

I just upgraded to Win 8 from Win XP. I'm used to seeing a popup or icon in my lower right taskbar to 'safely remove hardware' after plugging in my camera or phone but I don't see one in Windows 8. What happened to it? Will I have a problem if I just…

Windows for home | Previous Windows versions | Devices and drivers
asked 2012-12-07T21:01:38+00:00
Anonymous
73 answers

Rogue devices showing up on windows 8 network in file exporer.

Hi everyone, When I connect to my wireless network (very secure and complex WPA2 password), I go to File Explorer and the click on the "Network" at the bottom left of the window.  There continues to be a wireless device or phone that shows…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2013-01-02T19:49:18+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

the MTP USB Device driver doesn't install. I cannot connect external devices such as the Samsung Galaxy. I tried multiple uninstall and re-install, no solution

i tried many of the ways suggested in many forums, nothing worked. actually when i forst connected te Galaxy it worked for a few days, then it stopped. My company ha installed on my PC System Center 2012 Endpoint Protection; however it was there even…

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-01-15T16:00:56+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Security Update KB2686509 will not install- error code 0xf0f4

After download from Microsoft Update Security Update for Windows XP (KB2686509) won't install-what do I need to do?

Windows for home | Previous Windows versions | Install and upgrade
asked 2012-05-09T04:25:33+00:00
Anonymous
73 answers

"Restart to repair drive errors" keep showing up after reboot

Hi all, I recently used the error checking tool on my internal hard drive on my laptop. It found errors and told me to reboot. Now everytime I boot my pc a message in the action center pops up saying "Restart to repair drive errors", and no…

Windows for home | Previous Windows versions | Performance and system failures
asked 2012-11-21T08:24:05+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Why did Microsoft discontinue the Zune HD?

I have been a loyal Zune/XBOX customer for years and now looking to replace my 8gb Zune that I've had for 4 or 5 years and cannot find a Zune HD anywhere. Since it's been discontinued Amazon has jacked up the price of a new one. I honestly think that …

Windows for home | Other | Music, photos, and video
asked 2011-10-09T23:55:15+00:00
Anonymous
73 answers

"WindowsUpdate_80240020" "WindowsUpdate_dt000"

What does this error mean?

Windows for home | Windows 11 | Windows update
asked 2011-03-26T12:19:10+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

"Allow a device to connect" is greyed out, bluetooth

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before. When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.". I'm using…

Windows for home | Previous Windows versions | Devices and drivers
asked 2011-10-26T15:52:46+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

my num lock keeps shutting itself off by itself can i stop this

my num lock keeps shutting itself off by itself can i stop this

Windows for home | Previous Windows versions | Windows update
asked 2010-04-04T15:23:43+00:00
Anonymous