Facebook Messenger app and windows standalone can´t enter text

Jaroslav Huba 16

After last update I can´t tye any text into Facebook Messenger Windows store app or standalone Facebook Messenger application

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Reza-Ameri 45,901 Reputation points Volunteer Moderator

2021-12-05T16:07:49.68+00:00

Are you facing the same issue with other applications?
Try uninstall and reinstall the application.
Jaroslav Huba 16 Reputation points

2021-12-05T16:11:43.147+00:00

No, only in FB Messenger, I reinstalled without result

I have strange issue with this app in MS Windows 10 after last days. I have installed standalone application and MS store app to, in both app I can´t type text into message or sear field. This strange bug appear on standalone app before some week, now the same error is in MS store app too. This make this apps unusable
EHLO 6 Reputation points

2021-12-06T14:40:08.95+00:00

Same exact issue. I'm on Windows 11 latest. Started with the native app downloaded from messenger. com. It refuses ALL keyboard input in the app. I've tried everything. I uninstalled it and installed the Messenger app from the Microsoft Store and it was working fine for about a week, and now it is also not accepting any keyboard input.
Kuro 6 Reputation points

2022-01-06T01:55:58.593+00:00

Hi, im having the same issues. Just happened to me yesterday has anybody already found a solution

11 answers

maverick71 11 Reputation points

2022-01-08T19:24:02.97+00:00
Hello and a happy new Year to all,

i for myself was able to fix this problem, but as i have done many things, i do not really know which was the real solution. Here the steps in inverse chronogical view (newer first).
- Activating Tablet and Ink input services (was off)
- Removing all messenger and facebook entries from registry (fbmessenger, fb-messenger, facebook)
- general sytem health and intergrity checkups (DISM and SFC/scannow)
- Installing latest updates.
- logging off from Microsoft account
- Several uninstall, cleanup and reinstall of Messender Desktop (the point where here was stuck).
Hope i was able to help. In bad case you have to do all the stuff, but i reccommend to first activate Tablet and Ink Support, if it maybe was deactivated by an update or one of the known "optimization tools",
maybe accidentaly by the user, because it tells you it is safe to deactivate. ( I also dit, SIGH! )

Greetings.....
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Rosemarie75 1 Reputation point

2022-02-10T11:24:18.377+00:00

Thanks very much for your help.

I also used your Autoruns advice.

I have been wrestling with this on and off for a couple of weeks. As soon as I activated Tablet and Ink and reinstalled Messenger it worked.

When Messenger launched, I kept getting a "Please give access to stored credentials" error message, which confused the issue to start off with.

Of your list of steps, I had already tried all of them except installing latest updates which I never do, until I know what issues have surfaced.

Many thanks!!
Limitless Technology 40,116 Reputation points

2022-01-05T10:40:46.907+00:00

Hello JaroslavHuba-0167,

Thank you for your question.

I believe the best thing to do is remove the update that was made and wait a few days to install it again.

To remove the update follow the instructions below:

Instructions: go to settings> update and security> click View update history> at the top of the screen click Uninstall updates> when opening the new screen look for the newly installed update and then right click on it and select Uninstall, wait for the process is complete and then restart your computer to complete the uninstallation completely.

Also, if the update was in-app only, I recommend that you remove the app and reinstall it again.

If the answer is helpful, please vote positively and accept the answer.
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maverick71 11 Reputation points

2021-12-29T20:19:32.95+00:00

Hello!

I have the same issue on my private Win10 laptop of the last version 21H1 and latest updates. The problem appeared in October or November.

The App still works on my second install on my Laptop, which runs with WIN 11, and it does also have no issue on my business PC on Win10Pro 21H1. (also uninstalled and installed again, so newest app versions).

I assume that somewhat specific on my Win10 Home 21H1 is wrong. but what? I also have tries all what i was reading here and more (Filesystem and Systemfile Check and repair).

No matter if it is the Store app or the executable installer.

I can´t type anything into textfields. It appered sometime stated above, then i logged out, and then it was neither possible to login by entering email address and password. Can´t type them also, no reation.

If anyone has an idea?

Greetings....
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Little_LerroYY 1 Reputation point

2021-12-07T07:29:09.957+00:00

I think its not releated to the microsoft store. You can download the new messenger app from facebook themselves, Messenger.132.0.0.12.119.exe. The standalone app also has the same problem
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Jaroslav Huba 16 Reputation points

2021-12-07T07:36:03.613+00:00

OK bute where I can dowmnload this app, pls give me a linkl?

Or you mean download it directly forom Facebook for desktop, where is link fordownload Messenger desktop application?

thanks

AdvilLobotomite 1 Reputation point

2022-01-20T16:16:52.237+00:00

You can download their app directly from Facebook and not through the Microsoft Store. https://www.messenger.com/desktop

But it still has the exact same issue, so it's likely an issue with the app and not the Microsoft Store.

Cricket Cole 1 Reputation point

2022-03-25T20:45:37.043+00:00

This. I've downloaded it half a dozen different times, in different ways - doesn't accept text input in any of them.
Little_LerroYY 1 Reputation point

2021-12-07T05:31:22.963+00:00

I would also like to add you cannot type anything to anyone. However you can right click and paste items in.
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Cricket Cole 1 Reputation point

2022-03-25T20:44:49.74+00:00

However, if you want to delete it (as in just testing) - you can't backspace from the keyboard.