Unexpected Blue Screen happens frequently

yj.c 1 Reputation point
2021-11-23T09:01:11.193+00:00

I have a Windows 10 pc (Windows 10 Home Single Language Version 21H1, OS Build 19043.1348).

It always gives me a blue screen error.

It gives me "Unexpected Store Exception" almost every time when I power on my computer. (I hibernated it, if I shut it down, nothing happens)

Now, when I host a Zoom meeting, the sound from the speaker is weird (like burrrrrrrrrrrrrr non-stop with the sound from zoom) after a few minutes, the whole PC is freezing and then you know, blue screen with louder burrrrrrrrrrrr sound until I hard shut down it. (This time is DPC_WATCHDOG_VIOLATION)

The most recent minidump file is when I host the Zoom meeting. Link here: https://drive.google.com/file/d/1iu8rYrkTTXYp1jjvfLKH9HTcS1iFAPLJ/view?usp=sharing

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. yj.c 1 Reputation point
    2021-11-30T12:36:59.363+00:00

    HD Sentinel required me to register and activate it before surface and extended tests, so I didn't run them.

    I executed this command: wmic MemoryChip get MemoryType, Name, Capacity, Configuredclockspeed, DeviceLocator, FormFactor, Manufacturer, Serialnumber, Speed

    Capacity ConfiguredClockSpeed DeviceLocator FormFactor Manufacturer MemoryType Name SerialNumber Speed
    4294967296 2667 ChannelA-DIMM0 12 Kingston 0 Physical Memory C58C268F 2667
    4294967296 2667 ChannelB-DIMM0 12 Micron 0 Physical Memory 00000000 3200

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  2. Docs 16,871 Reputation points
    2021-11-30T07:52:49.647+00:00

    Please run the HD Sentinel surface and extended tests > post images or share links into this thread

    Then start RAM troubleshooting.

    Modify the overclock or remove the RAM module.

    For any BSOD:
    a) post a new V2 share link
    b) find C:\windows\memory.dmp > ZIP > post a share link with only the dump file

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  3. yj.c 1 Reputation point
    2021-11-30T07:20:28.347+00:00

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  4. Docs 16,871 Reputation points
    2021-11-30T05:49:56.293+00:00

    Please complete the drive studies first:

    Chkdsk /b /v on each drive partition

    When all chkdsk switches have completed then run HD Sentinel.

    The free tests /results are instantaneous.

    The software is on sale ending tomorrow so you can decide whether it's valuable.

    If you use the trial or pay version you may be able to run the disk > surface test and the extended self test.

    Once drive problems are ruled in /out then move to the RAM.

    Make sure that there is no overclocking.

    If possible turn XMP off.

    Common causes of BSOD are overclocking and mismatched RAM.

    Memtest86 is able to test for malfunctioning RAM.

    It does not test for mismatched RAM.

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

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  5. yj.c 1 Reputation point
    2021-11-30T05:39:35.447+00:00

    C:\Windows\system32>chkdsk /b /v S:
    The type of the file system is RAW.
    Windows supports re-evaluating bad clusters on NTFS volumes only.

    The S: partition's results...

    I am going to format the S: partition to NFTS, delete it, and extend C: partition.

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