Unexpected Blue Screen happens frequently

yj.c 1 Reputation point
2021-11-23T09:01:11.193+00:00

I have a Windows 10 pc (Windows 10 Home Single Language Version 21H1, OS Build 19043.1348).

It always gives me a blue screen error.

It gives me "Unexpected Store Exception" almost every time when I power on my computer. (I hibernated it, if I shut it down, nothing happens)

Now, when I host a Zoom meeting, the sound from the speaker is weird (like burrrrrrrrrrrrrr non-stop with the sound from zoom) after a few minutes, the whole PC is freezing and then you know, blue screen with louder burrrrrrrrrrrr sound until I hard shut down it. (This time is DPC_WATCHDOG_VIOLATION)

The most recent minidump file is when I host the Zoom meeting. Link here: https://drive.google.com/file/d/1iu8rYrkTTXYp1jjvfLKH9HTcS1iFAPLJ/view?usp=sharing

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. yj.c 1 Reputation point
    2021-12-12T06:58:01.143+00:00

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  2. yj.c 1 Reputation point
    2021-12-12T04:51:57.193+00:00

    I didn't remove any of the RAMs. Since I didn't hibernate my computer, it become more stable.
    The reliability monitor results: https://drive.google.com/drive/folders/1JT4pLNM4VxNuEgeApjpkDg_reZ1tXaR1?usp=sharing

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  3. yj.c 1 Reputation point
    2021-12-02T04:23:58.533+00:00

    I saw only one RAM is viewable and its Kingston's RAM. You said that the Micron RAM is overclocked but it may be under the keyboard.

    So, should I pull out the whole motherboard to find the overclocked Micron RAM, or I should take out the Kingston's RAM first?

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  4. yj.c 1 Reputation point
    2021-12-01T09:09:55.897+00:00

    Okay, I just need to reconfirm the procedure.

    1. Remove the existing viewable RAM.
    2. Monitor one week.
    3. Buy a compatible RAM.
    4. Install it.
    5. Monitor one week.
    6. Turn on Hibernation and Windows fast startup.
    7. Monitor one week.
    8. Done.

    During monitoring week, I need to record the time and date every time I power on/off the computer.

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  5. yj.c 1 Reputation point
    2021-12-01T08:29:08+00:00

    Can I turn Hibernation and Windows fast startup on?

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