Issues with a link

Caleb N Manning 0 Reputation points
2026-09-29T18:05:57.9566667+00:00

I am trying to open a link that is supposed to give me a file to download and it is not giving me that file. It just takes me to a page that gives me a bunch of text. I have updated my Chrome, deleted and cleared my cache, allowed for pop ups, nothing has fixed the problem. Screenshot 2026-09-27 at 6.12.33 PM

Microsoft Edge | Website issues | MacOS
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  1. Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
    2026-09-30T02:51:46.7+00:00

    Welcome Caleb N Manning,

    It looks like the link is opening the raw .txt file in the browser instead of downloading it. From the screenshot, the URL ends with pcb_info.txt, which is a text file, and browsers often display text files directly rather than downloading them.

    Before suggesting more advanced troubleshooting, could you clarify:

    • Is this happening with only this specific link, or with all download links?
    • If possible, please share the exact URL or the Microsoft Learn page that contains the link.

    In the meantime, please try these quick tests:

    Step 1: Force the download

    • Right-click the link.
    • Select “Save link as…” (or “Download linked file” on macOS).
    • Check whether the file downloads instead of opening.

    Step 2: Try Edge InPrivate mode

    • Open Edge.
    • Press Command + Shift + N.
    • Open the link again and see whether the behavior changes.

    Step 3: Test in another browser

    • Since you mentioned Chrome, please also test the link in Microsoft Edge if you have not already done so.
    • Let us know whether both browsers show the same text page.

    Looking forward to your update.

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