workaround for edge 154.0.4258.37 print to pdf not working

Question

workaround for edge 154.0.4258.37 print to pdf not working

Jordan Rosenberg 45

edge update appears to have broken print to pdf. is there any workaround?

Microsoft Edge: 154.0.4258.37

Works:

Physical printers
Send to OneNote
Edge "Save as PDF"

Fails:

Microsoft Print to PDF
Microsoft XPS Document Writer
Adobe PDF

Same virtual printers work correctly from Chrome and other Windows applications.

Edge debug log:

Uncaught (in promise) TypeError:

Cannot read properties of undefined (reading 'media_size')

source: edge://print/index.js

Followed by:

Printer: print_error_dialog.cc:63

Check your printer and try again. Printing failed.

``

John Wentz 5 Reputation points

2026-09-28T16:28:30.25+00:00

We are also experiencing this. It's a company wide issue affecting any computer updating to 154.0.4258.37. Hoping Microsoft will acknowledge this issue and release a fix.
Byron J. Kong 0 Reputation points

2026-09-28T18:56:56.12+00:00
We have reproduced the issue with Microsoft Print to PDF and Adobe PDF. When printing from the standard Edge print dialog, selecting either virtual printer results in no PDF being generated.

We did a same-device before/after test:

Edge 153.x → Microsoft Print to PDF worked

Edge automatically updated to 154.0.4258.37

Same device/user/printer → Microsoft Print to PDF no longer works

No Windows printer configuration changes were made between tests

Additional observations:

Edge Save as PDF continues to work

Microsoft Print to PDF works when the page is opened using Internet Explorer Mode

Adobe PDF exhibits the same failure as Microsoft Print to PDF

The issue therefore appears isolated to the standard Chromium Edge-to-virtual-printer path rather than the underlying PDF printer itself

We have a significant enterprise population now running Edge 154, while Edge 153 devices remain available for controlled comparison

Can you confirm whether this is a known regression in Edge 154.0.4258.37?

Is there an associated Microsoft bug/reference ID?

Is there a recommended enterprise workaround other than Edge Save as PDF or IE Mode?
Mark Krywaruczenko 20 Reputation points

2026-09-28T20:16:37.5233333+00:00
We have reproduced the issue with Microsoft Print to PDF and Adobe PDF. When printing from the standard Edge print dialog, selecting either virtual printer results in no PDF being generated.

Our strongest validation is a same-device before/after test:

Edge 153.x → Microsoft Print to PDF worked

Edge automatically updated to 154.0.4258.37

Same device/user/printer → Microsoft Print to PDF no longer works

No Windows printer configuration changes were made between tests

Additional observations:

Edge Save as PDF continues to work

Microsoft Print to PDF works when the page is opened using Internet Explorer Mode

Adobe PDF exhibits the same failure as Microsoft Print to PDF

The issue therefore appears isolated to the standard Chromium Edge-to-virtual-printer path rather than the underlying PDF printer itself

We have a significant enterprise population now running Edge 154, while Edge 153 devices remain available for controlled comparison

We have not yet identified a formal Microsoft Known Issue or advisory for this behavior.

Request to Microsoft:

Can you confirm whether this is a known regression in Edge 154.0.4258.37?

Is there an associated Microsoft bug/reference ID?

Are Microsoft Print to PDF, XPS, Adobe PDF, or other virtual printers known to be affected?

Is there a recommended enterprise workaround other than Edge Save as PDF or IE Mode?

Is a fix planned for an upcoming Edge 154 servicing release?We have reproduced the issue with Microsoft Print to PDF and Adobe PDF. When printing from the standard Edge print dialog, selecting either virtual printer results in no PDF being generated. Our strongest validation is a same-device before/after test:

Edge 153.x → Microsoft Print to PDF worked

Edge automatically updated to 154.0.4258.37

Same device/user/printer → Microsoft Print to PDF no longer works

No Windows printer configuration changes were made between tests

Additional observations:

Edge Save as PDF continues to work

Microsoft Print to PDF works when the page is opened using Internet Explorer Mode

Adobe PDF exhibits the same failure as Microsoft Print to PDF

The issue therefore appears isolated to the standard Chromium Edge-to-virtual-printer path rather than the underlying PDF printer itself

We have a significant enterprise population now running Edge 154, while Edge 153 devices remain available for controlled comparison

Follow-up questions**:**

Can you confirm whether this is a known regression in Edge 154.0.4258.37?

Is there an associated Microsoft bug/reference ID?

Are Microsoft Print to PDF, XPS, Adobe PDF, or other virtual printers known to be affected?

Is there a recommended enterprise workaround other than Edge Save as PDF or IE Mode?

Is a fix planned for an upcoming Edge 154 servicing release?
슬기 윤 0 Reputation points

2026-09-29T01:07:35.8233333+00:00

I have faced exactly same poblomes after automatic updating 154.0.4258.37.

Hope to be solved as soon as possible.
Nick Falzetti 0 Reputation points

2026-09-29T13:45:53.69+00:00

We are also having this problem with users.
Edge 153 does not have the issue - it is the latest 154 Update that breaks this functionality.
They need to introduce an update with a fix or introduce a rollback option at least for 1-2 versions in case issues like this happen
RAD-6701 0 Reputation points

2026-09-29T16:42:26.15+00:00

We are experiencing this issue in our organization. Found it in Edge's known issues page: https://learn.microsoft.com/en-us/deployedge/microsoft-edge-known-issues?tabs=Open

9 answers

Your answer

John Wentz 5 Reputation points

2026-09-28T16:28:30.25+00:00

We are also experiencing this. It's a company wide issue affecting any computer updating to 154.0.4258.37. Hoping Microsoft will acknowledge this issue and release a fix.
Byron J. Kong 0 Reputation points

2026-09-28T18:56:56.12+00:00

We have reproduced the issue with Microsoft Print to PDF and Adobe PDF. When printing from the standard Edge print dialog, selecting either virtual printer results in no PDF being generated.

We did a same-device before/after test:

Edge 153.x → Microsoft Print to PDF worked

Edge automatically updated to 154.0.4258.37

Same device/user/printer → Microsoft Print to PDF no longer works

No Windows printer configuration changes were made between tests

Additional observations:

Edge Save as PDF continues to work

Microsoft Print to PDF works when the page is opened using Internet Explorer Mode

Adobe PDF exhibits the same failure as Microsoft Print to PDF

The issue therefore appears isolated to the standard Chromium Edge-to-virtual-printer path rather than the underlying PDF printer itself

We have a significant enterprise population now running Edge 154, while Edge 153 devices remain available for controlled comparison

Can you confirm whether this is a known regression in Edge 154.0.4258.37?

Is there an associated Microsoft bug/reference ID?

Is there a recommended enterprise workaround other than Edge Save as PDF or IE Mode?
슬기 윤 0 Reputation points

2026-09-29T01:07:35.8233333+00:00

I have faced exactly same poblomes after automatic updating 154.0.4258.37.

Hope to be solved as soon as possible.
Nick Falzetti 0 Reputation points

2026-09-29T13:45:53.69+00:00

We are also having this problem with users.
Edge 153 does not have the issue - it is the latest 154 Update that breaks this functionality.
They need to introduce an update with a fix or introduce a rollback option at least for 1-2 versions in case issues like this happen
RAD-6701 0 Reputation points

2026-09-29T16:42:26.15+00:00

We are experiencing this issue in our organization. Found it in Edge's known issues page: https://learn.microsoft.com/en-us/deployedge/microsoft-edge-known-issues?tabs=Open

Answer 1

Emma1-N 13,320 Microsoft External Staff Moderator

Welcome Jordan Rosenberg,

Based on the details provided, you've already done some useful isolation. Since "Save as PDF" works, physical printers work, and the same virtual printers work from Chrome and other applications, the problem appears to be specific to the Edge print dialog when communicating with virtual PDF/XPS printers.

A few questions before further troubleshooting:

Does the failure occur on all websites, including simple pages such as about:blank or a basic webpage like Bing?
Are you using multiple Edge profiles, and if so, does the issue occur in all profiles?
Have you tested whether the issue persists in an InPrivate window?

In the meantime, please try these quick checks:

Open Edge and go to edge://settings/reset
- Select Restore settings to their default values
- Restart Edge and test printing again
Test with extensions disabled:
- Open edge://extensions
- Turn off all extensions temporarily
- Restart Edge and test Microsoft Print to PDF
Create a temporary test profile:
- Go to Settings > Profiles > Add profile
- Create a new local profile and test printing there.

Looking forward to your update.

Deng, Xiaohui 20 Reputation points

2026-09-28T09:12:32.67+00:00

We are facing the same issue on multiple PCs, Restore settings and Turn off all extensions doesn't work for us.
Ktigre 10 Reputation points

2026-09-28T18:06:17.7166667+00:00

Got a bunch of PCs doing the same thing. a brand new account on the PCs with a new profile with no extensions still has the issue.
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LilieP 0 Reputation points

2026-09-29T04:07:04.1333333+00:00

I have tried restart Edge but that did not fix the Microsoft Print to PDF issues in Edge browser. Edge version Version 154.0.4258.37 (Official build) (64-bit) broke this functionality.
Rt My 0 Reputation points

2026-09-29T08:34:19.2166667+00:00

It's listed as an open high impact issue for 154 at..
https://learn.microsoft.com/en-us/deployedge/microsoft-edge-known-issues?tabs=Open It's affecting all printing from Edge 154.0.4258.37, not just PDF printing on the affected windows computers.Resetting Edge does not change this.
Turning off extensions does not change thisAnother profile does not resolve this.

Answer 2

Eugene Kovtun 10

Exact same problem for us - Edge 154.0.4258.37.

Using Save to PDF for now.

0 comments

Answer 3

Jonathan Mathes 0

Exact issue here using the System Print Dialog

Rollback to version 152.0.4191.77 for now

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Kiwi 0 Reputation points

2026-09-28T20:27:41.51+00:00

How did you rollback Edge? Our workaround is to have our end users use Chrome. Microsoft Print to PDF works okay in Chrome.
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Answer 4

Same issue here on Edge 154.0.4258.37 (Official build), Windows 11. Started overnight 28–29 September 2026, after Edge auto-updated.

Symptom: printing from Edge to Microsoft Print to PDF does nothing. No error, no Save As dialog, no file created. Print queue is empty and the printer shows Idle.

What I tested:

Windows "Print test page" on Microsoft Print to PDF: works (Save As dialog appears)
Notepad → Microsoft Print to PDF: works
Firefox → Microsoft Print to PDF: works
Edge → Microsoft Print to PDF via Ctrl+P: fails
Edge → Microsoft Print to PDF via the system dialog (Ctrl+Shift+P): also fails, so the system-dialog workaround didn't help in my case
No extensions enabled; resetting Edge settings to default made no difference

So the Windows printer, driver and spooler are fine. The fault is only in Edge handing the job to the virtual printer.

Workaround that worked: open the PDF in another browser (Firefox) or a desktop app and print to Microsoft Print to PDF from there.

Answer 5

Lakshmisha K S 0 Microsoft Employee

Microsoft has documented a known issue in Edge version 154 affecting Microsoft Print to PDF. Temporary workarounds are to use Edge Save as PDF or roll back to Edge version 153. Microsoft is working to release a fix. https://learn.microsoft.com/en-us/deployedge/microsoft-edge-known-issues

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