Azure Document Intelligence OCR for Receipts does not include card surcharge and returns incorrect total

Robert 0 Reputation points
2026-09-22T01:27:21.4866667+00:00

Azure Document Intelligence OCR for Receipts does not include card surcharge and returns incorrect total. This fails the use-case for our business purposes and may mean we need to switch to a different provider.

In the example below, it returns the subtotal amount ($13.00) as the invoice's amount not the total amount ($13.31). We need a solution for this that doesn't involve manually digging through through the content. I suggest adding additional fields: "gross including transaction fees" and "gross excluding transaction fees".

Feel free to reach out to me directly via email.

"content": "Invoice J love cafe 124 vincent street Tax:135-347-922 Order# 34\nInvoice# 52097\nInvoice Date\n14/09/2026 11:03\nOrder Date\n14/09/2026 11:03\nTransaction#\nRO2609147739322821879\nName AMT\nFlat White 2 ×6.50 - Medium ($5.50) - Vanilla ($1.00)\nSubtotal\n$13.00\nCard Surcharge\n$0.31\nTotal\n$13.31\nGST@15%\n$1.70\nCard Payment\n$13.31\nDine in\nJ LOVE CAFE 124 VINCENT STREET AUCKLAND\n-------\nEFTPOS\nDATE:\n14SEP26\nTIME:\n11:03\nMID:\n10016785001\nTID:\n01578501\nTRAN:\nCREDIT\n030763\nVISA\nCARD:\n.... 8067\nCONTACTLESS\nAPPL: Visa Credit\nRID: A000000003\nPIX: 1010\nARQC:F612E5A00EC5042C\nTVR:0000000000\nATC: 00EC\nTSI:0000\nAUTH: 845571\nPURCHASE\nNZ$ 13.00\nSURCHARGE\nNZ$ 0.31\nTOTAL\nNZ$ 13.31\nACCEPTED\nINVOICE NUM\n029030\nCUSTOMER COPY\n$13.00"

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