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Azure Document Intelligence OCR for Receipts does not include card surcharge and returns incorrect total
Azure Document Intelligence OCR for Receipts does not include card surcharge and returns incorrect total. This fails the use-case for our business purposes and may mean we need to switch to a different provider.
In the example below, it returns the subtotal amount ($13.00) as the invoice's amount not the total amount ($13.31). We need a solution for this that doesn't involve manually digging through through the content. I suggest adding additional fields: "gross including transaction fees" and "gross excluding transaction fees".
Feel free to reach out to me directly via email.
"content": "Invoice J love cafe 124 vincent street Tax:135-347-922 Order# 34\nInvoice# 52097\nInvoice Date\n14/09/2026 11:03\nOrder Date\n14/09/2026 11:03\nTransaction#\nRO2609147739322821879\nName AMT\nFlat White 2 ×6.50 - Medium ($5.50) - Vanilla ($1.00)\nSubtotal\n$13.00\nCard Surcharge\n$0.31\nTotal\n$13.31\nGST@15%\n$1.70\nCard Payment\n$13.31\nDine in\nJ LOVE CAFE 124 VINCENT STREET AUCKLAND\n-------\nEFTPOS\nDATE:\n14SEP26\nTIME:\n11:03\nMID:\n10016785001\nTID:\n01578501\nTRAN:\nCREDIT\n030763\nVISA\nCARD:\n.... 8067\nCONTACTLESS\nAPPL: Visa Credit\nRID: A000000003\nPIX: 1010\nARQC:F612E5A00EC5042C\nTVR:0000000000\nATC: 00EC\nTSI:0000\nAUTH: 845571\nPURCHASE\nNZ$ 13.00\nSURCHARGE\nNZ$ 0.31\nTOTAL\nNZ$ 13.31\nACCEPTED\nINVOICE NUM\n029030\nCUSTOMER COPY\n$13.00"