Microsoft 365 Personal will not install on my IMAC

Marilyn Sfyndilis 0 Reputation points
2026-09-21T00:10:20.4333333+00:00

Hi there,

Ive purchased the Microsoft 365 Personal. My subscription renewed and it was previously functioning well. Now its not installing and it says that I require 14.0 or later?

What does this mean.?

Please let me know.

Thank you.

MarilynSfyndilis

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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  1. AI answer

    2026-09-21T00:10:35.25+00:00

    14.0 or later means the current Microsoft 365 for Mac installer now requires macOS 14 or newer on that iMac.

    What to check first:

    1. On the iMac, open Apple menu > About This Mac.
    2. Check the macOS version.
    3. If it is below macOS 14, the current installer will not install.

    What to do next:

    1. If the Mac can be upgraded to macOS 14 or later, update macOS first, then download and install Microsoft 365 again.
    2. If the Mac cannot be upgraded, check the Microsoft 365 for Mac system requirements. The install will not succeed with the current installer on an unsupported macOS version.
    3. If the installer may be corrupted, delete the installer by dragging it to Trash, empty Trash, then download it again using Safari from Microsoft 365 apps and select Install apps.
    4. If the installer downloads but will not open, move Microsoft Office installer.pkg from Downloads to the desktop and double-click it again.
    5. If the installer shows an unidentified developer warning, select OK, wait 10 seconds, move the file to the desktop, then hold Control and select the file and choose Open.

    If Microsoft 365 was working before and now shows this requirement, the most likely cause is that the Mac is on an older macOS version and the current installer no longer supports it.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Marilyn Sfyndilis 0 Reputation points
    2026-09-21T00:14:45.8133333+00:00

    Can I download Microsoft 365 Personal that is compatible with IMAC version 13.7?

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  3. Ivan B 124.5K Reputation points Independent Advisor
    2026-09-21T00:48:56.54+00:00

    Hii,

    If you are using Office 365, you can install version 16.101—which is compatible with Ventura—via the link below:

    https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac

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    Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

    Thanks.

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