Cannot access the renewal assessment for my active Microsoft Certified: Azure Database Administrator Associate

Question

Cannot access the renewal assessment for my active Microsoft Certified: Azure Database Administrator Associate

Nikos kantzelis 0

I am unable to access the renewal assessment for my active Microsoft Certified: Azure Database Administrator Associate certification (is not retired). Microsoft Learn displays conflicting information: my Credentials page confirms that I hold the certification and offers renewal, but the renewal page states that I must earn the certification before I can renew it.

Certification details:

Certification: Microsoft Certified: Azure Database Administrator Associate
Related exam: DP-300 -> Administering Microsoft Azure SQL Solutions
Earned on: December 23, 2025
Expires on: December 24, 2026

On my Credentials page, the certification is marked “Active” and “Online Verifiable.” It displays a “Renew” button alongside “Extend to December 24, 2027.”

However, clicking “Renew” opens the corresponding renewal page, which displays “Certification required” and the message: “You’ll need to earn this certification before you’re eligible to renew it.” The “Take the renewal assessment” button is disabled.

I am so frustrated. Please help/advise.

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1 answer

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Answer 1

Gérard Oomens 132.4K Volunteer Moderator

Try support:

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support

Nikos kantzelis 0 Reputation points

2026-09-20T23:11:08.3+00:00

i did send a support request to support. that was the first thing i did.waiting for their reply.
Gérard Oomens 132.4K Reputation points Volunteer Moderator

2026-09-20T23:33:43.5766667+00:00

Then you will have to wait for an answer. This is a public forum, not support.
Nikos kantzelis 0 Reputation points

2026-09-20T23:37:09.76+00:00

i know....hoped someone else had the same issue and could help me out