im unable to setup microsoft hello pin. it throws an error

Question

im unable to setup microsoft hello pin. it throws an error

Amaan Md 0

im unable to setup microsoft hello pin. it throws an error something went wrong we werent able to setup your pin you can try again or skip this step. ive been doing this since many days. everytime i open my laptop i need to manually enter my microsoft account password to sign in its too much irritating i have latest version running

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Answer 1

Hello,

You may see this error if the NGC folder is corrupted or damaged. This folder stores the keys for the Windows Hello PIN. We can try deleting the contents of this folder and then setting up your PIN again to see if it works.

1

Run the SFC Scan.

Open the CMD (Admin) window.

Run the command below and click Enter.

Sfc /scannow

Restart your computer and set up your PIN.

2

Delete the contents of the NGC folder.

Open the CMD (Admin) window.

Run the commands one by one and click Enter after each command.

takeown /f "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc" /r /d y

icacls "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc" /grant Administrators:F /t

rd /s /q "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc"

Once done,

Go to Start > Settings > Accounts > Sign-in options > Windows Hello PIN.
Set up a new PIN again.

Let me know how it goes.