To find the app on Windows, use one of these built-in methods:
- Select Start > All and scroll the alphabetical list.
- Select Search on the taskbar and type Minecraft Education.
- Press the Windows key and start typing Minecraft Education.
If the issue is that the Microsoft Store app install is not showing correctly, reset the Store cache:
- Press Windows key + R.
- Type wsreset.exe and select OK.
- Wait for the blank Command Prompt window to close and for Microsoft Store to reopen.
- Open Microsoft Store and search for the app again.
If the app still cannot be found or accessed after that, use Contact Support from Microsoft Support.