I suddenly went from 11k+ points to 1k points and I didn't buy anything.

Bipaul Gurung 0 Reputation points
2026-09-20T05:39:52.3366667+00:00

I went back to my account to gain points an I lost 10k+ points on Bing.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Van S 24,470 Reputation points Independent Advisor
    2026-09-20T06:17:44.1533333+00:00

    Hi, I am Van. I'll be glad to assist you today.

    I’m sorry to hear you’re experiencing issues with your rewards account. I understand how frustrating that can be. Unfortunately, as community forum members, we can’t verify accounts directly.

    I recommend submitting a report via the link below so that the rewards team can review your account in detail and assist in resolving the issue.

    https://rewards.bing.com/support

    Please feel free to reach out if you require any further assistance. I'm here to help.

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