HP Laptop crashed and now won’t turn on only Caps Lock light Flashing

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HP Laptop crashed and now won’t turn on only Caps Lock light Flashing

Garrett R 0

HP Laptop crashed during a game and had a ball, but on screen. I tried to do a hard reset and now the laptop won’t turn back on, power light is on and it is plugged in.

caps light flashes the following pattern:

long-long-long , short-short and then repeats.

any help I can get would be much appreciated.

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Answer 1

Hii,

This alert Caps and RAM problem I recommend contacting HP to call Support as it is a possible hardware problem.

https://support.hp.com/in-en/document/ish_1997210-1528385-16

You can try to do Power Reset

Turn off the laptop, unplug the power adapter, and disconnect all external devices. Press and hold the power button for 15 to 30 seconds, then reconnect the power and try turning it back on.

While this is not a Microsoft website, it is the official site of [HP].

Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

Thanks.