MS365 Subscription Upgrade

Ryan Hanbury 0 Reputation points
2026-09-19T09:59:40.5633333+00:00

Initially upgraded from personal to family, now considering an upgrade to full premium subscription but its not letting me do this online. Do i have to allow 24-48 hours to complete additional upgrade?

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
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  2. EmilyS726 269.1K Reputation points Independent Advisor
    2026-09-19T12:55:13.3866667+00:00

    Hello,

    So the first upgrade was literally just done? If so, yes, you might want to wait a day or two for the billing conversation to settle.

    What exactly is the error, though, when you tried to switch? Is your personal plan initially almost expired?

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