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I need to use outlook classic mode for mailmerge using microsoft word. My organisation account is working fine in the new outlook app, but when I switch back to the old outlook app, the bar down the bottom says disconnected on the right hand side and when I click send and receive it's giving me an error code 0x8004011D. I've already tried the suggested steps of looking in the windows credentials manager but there's nothing there related to outlook, and running outlook classic in safe mode doesn't fix the problem either.
Using classic Outlook for Windows in educational settings
Always make sure you have the latest updates. One of the more common causes for that error is a damaged Outlook Profile, you might try creating a new one
https://robert365.com/article/newprofile
You should ask your organization if they might be blocking Classic Outlook, I hear some may be starting to.
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