AI Skills Fest 2026 - Missing 100% Exam Voucher (Challenge completed, Badge earned)

matias peralta 0 Reputation points
2026-09-19T04:14:43.79+00:00

Hello Microsoft Support Team,

I participated in the AI Skills Fest 2026 in June. I successfully completed the learning playlist and filled out the voucher claim form during the event week.

On June 17, 2026, I received the official completion badge on Credly issued by Microsoft. However, I never received the email containing the exam discount voucher from Pearson VUE / MindHub (I have thoroughly checked my inbox, spam, and junk folders).

Since I satisfied all the challenge criteria within the official timeframe, I would appreciate your help in verifying my completion record and issuing the corresponding exam voucher.

I am ready to provide my Learn profile URL, Credly badge link, and account details via private message.

Thank you in advance for your support.

Community Center | Not monitored
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-09-19T04:14:57.8233333+00:00

    For AI Skills Fest 2026, voucher emails were sent by Pearson between June 19 and July 10, 2026.

    A documented cause of missing vouchers is an email address mismatch between the address used to register for AI Skills Fest and the address used on the voucher claim form.

    If the voucher has still not arrived after checking inbox, spam, and junk folders, the supported next step is to create a support request through Credentials Support and include the email address used to register for the event. When submitting the request, select:

    1. Product = Microsoft Credentials
    2. Problem Type = Exams
    3. Problem Subtype = Discounts or Vouchers

    If the claim form was never submitted during the event, the event is over and the form is closed, with no mechanism to submit the form or claim the voucher after the event.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. Julian Sharp 43,336 Reputation points
    2026-09-19T08:25:36.6666667+00:00

    However, it is far too late now as all AI Skills Fest exam vouchers had to be used by August 18th and support will not be able to assist.

    https://learn.microsoft.com/en-us/credentials/support/help

    Microsoft is currently reviewing existing AI Skills Fest voucher-related support requests. Learners who contacted Microsoft Support regarding voucher availability or voucher expiration on or before September 1st, 2026 may be eligible for an exception review. If you already have an open support case, no further action is required at this time. Support requests submitted after September 1st, 2026 will not be considered under this exception process. To help us process eligible cases as quickly as possible, please do not submit duplicate requests.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.