MS Forms - fix to resume distribution

Rob Mauws 0 Reputation points
2026-09-18T21:43:44.4833333+00:00

Getting this error - "This form can't be distributed as it is asking for personal or sensitive information."

Only questions in the form are for contact info & availability for a group of soccer referees to assist with assigning:

Microsoft 365 and Office | Microsoft Forms | For home
0 comments No comments

1 answer

Sort by: Newest
  1. Hendrix-V 19,300 Reputation points Microsoft External Staff Moderator
    2026-09-19T03:09:43.03+00:00

    Hi Rob Mauws,Thank you for reporting this. The message "This form can't be distributed as it is asking for personal or sensitive information" can sometimes appear when Microsoft Forms detects questions that may contain personal or identifiable information, such as contact details. Based on your description, it sounds like the form is being used to collect referee contact information and availability for scheduling purposes.

    As a first step, you may want to review the form questions and settings to identify any fields that could be interpreted as collecting personal information. If possible, try temporarily rewording or removing a suspected question and test whether distribution becomes available again. Creating a copy of the form and testing the copied version may also help determine whether the behavior is related to a specific form configuration.

    If the form only contains the information you've described and the warning continues to appear, it may be worth contacting Microsoft Support or submitting feedback through Forms so the scenario can be reviewed further. This can help determine whether the form has been flagged unexpectedly or if additional guidance is available for your specific configuration.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

    Feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.