Sending, receiving, and organizing email in Outlook.com
i need help with my inbox
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my inbox is empty, and i am not receiving any emails
Sending, receiving, and organizing email in Outlook.com
i need help with my inbox
Hello,
Could you please check if there are any unusual activity in your Microsoft account?
https://account.live.com/Activity
Usually, if you aren’t receiving any emails and all of your emails have been deleted, it is possible that someone accessed your account, deleted those emails, and added email forwarding rules so that all of your incoming emails may be forwarded to that address.
You can check the email forwarding rules by signing in with your Microsoft account here-
https://outlook.live.com/mail/0/options/mail/forwarding
Then, check the 'Deleted items folder' to see whether you can recover those deleted emails from your inbox. If you see all your emails there, you can restore them to the 'Inbox' folder.
To see whether it is a sync or network issue,
If you notice any unusual activity -