Try these steps in order:
- Update the touchpad driver through Windows Update
- In Windows 11: Right-click Start > Settings > Windows Update > Advanced options.
- Turn Receive updates for other Microsoft products On.
- Under Additional options, select Optional updates.
- Install all optional updates, then go back to Windows Update and select Check for updates.
- Install all available updates and restart the laptop.
- Check Device Manager for the touchpad
- Right-click Start > Device Manager.
- Look for the touchpad under:
- Human Interface Devices
- Mice and other pointing devices
- If it appears there, update it using Device Manager.
- Reinstall the touchpad driver if updating does not help
- In Device Manager, find the touchpad under Human Interface Devices or Mice and other pointing devices.
- Reinstall the device driver. This forces the latest driver to download from Windows Update.
- Restart the laptop after reinstalling.
- If the touchpad is missing completely in Device Manager
- On some Lenovo systems, the correct driver may need to come from Lenovo support.
- If Windows cannot detect the touchpad at all, contact Lenovo support for the specific driver for the laptop model.
- Use a temporary workaround if needed
- If the laptop has a touchscreen, the virtual touchpad can be enabled:
- Right-click the taskbar > Taskbar settings.
- Under System tray icons, turn Virtual Touchpad On.
- Select the virtual touchpad icon in the system tray to use it.
If the touchscreen also starts having problems, install all Windows updates and optional updates, then restart.
References: