my touchpad on my laptop stopped working.

Robin Hoag 0 Reputation points
2026-09-18T14:53:40.4866667+00:00

My touchpad on my lenovo laptop stopped working. Only my touchscreen is working. How do i get my touchpad to work again?

Windows for home | Other | Search, touch, and mouse
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  1. DaveM121 931.9K Reputation points Independent Advisor
    2026-09-18T15:28:16.0633333+00:00

    1

    On your keyboard, look at the function keys (F1 - F12), if one of those keys has an icon like a touchpad with a line through it, try pressing that key or Fn + that key to check if that enables the touchpad on your laptop.

    2

    If that does not resolve the problem, the best option would be to go to the support page for your laptop on the Lenovo website to download and reinstall (not update) the version of Chipset drivers and Touchpad drivers they provide.

    If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  2. AI answer

    2026-09-18T14:53:56.16+00:00

    Try these steps in order:

    1. Update the touchpad driver through Windows Update
      • In Windows 11: Right-click Start > Settings > Windows Update > Advanced options.
      • Turn Receive updates for other Microsoft products On.
      • Under Additional options, select Optional updates.
      • Install all optional updates, then go back to Windows Update and select Check for updates.
      • Install all available updates and restart the laptop.
    2. Check Device Manager for the touchpad
      • Right-click Start > Device Manager.
      • Look for the touchpad under:
        • Human Interface Devices
        • Mice and other pointing devices
      • If it appears there, update it using Device Manager.
    3. Reinstall the touchpad driver if updating does not help
      • In Device Manager, find the touchpad under Human Interface Devices or Mice and other pointing devices.
      • Reinstall the device driver. This forces the latest driver to download from Windows Update.
      • Restart the laptop after reinstalling.
    4. If the touchpad is missing completely in Device Manager
      • On some Lenovo systems, the correct driver may need to come from Lenovo support.
      • If Windows cannot detect the touchpad at all, contact Lenovo support for the specific driver for the laptop model.
    5. Use a temporary workaround if needed
      • If the laptop has a touchscreen, the virtual touchpad can be enabled:
      • Right-click the taskbar > Taskbar settings.
      • Under System tray icons, turn Virtual Touchpad On.
      • Select the virtual touchpad icon in the system tray to use it.

    If the touchscreen also starts having problems, install all Windows updates and optional updates, then restart.

    References:

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